IT Manager, EUS Analytics

Role Overview: As an Analytics Manager at the company, you will lead the team in enhancing IT support operations and user experience through data-driven insights and solutions. Your creative approach, backed by a strong Analytics background, will drive dependable solutions for improved user experience and ongoing enhancements. Key Responsibilities: - Develop and implement strategies to enhance IT support processes - Manage a team of data analysts - Collaborate with cross-functional teams for efficient data collection and analysis - Oversee data collection and interpretation - Create new data procurement programs - Implement data analysis methodologies - Conduct complex data analysis - Present information using data visualization techniques - Provide regular reports and dashboards to stakeholders Qualifications Required: - Basic qualifications: 5+ years of relevant work experience with a Bachelor's degree OR 8+ years of relevant work experience - Preferred qualifications: 6 or more years of work experience with a Bachelor's Degree, 4 or more years of relevant experience with an Advanced Degree, OR up to 3 years of relevant experience with a PhD Additional Details: This hybrid position allows for alternating between remote work and office. You will collaborate with cross-functional leadership, demonstrating planning and execution skills in a fast-paced environment. Your track record with complex initiatives, self-motivation, organization, and relationship-building will be crucial for success. If you have experience as an IT Manager, Data Manager, or similar role, proficiency in databases, data processing, BI tools, statistics, and team management, apply now. Your ability to communicate complex concepts, problem-solving skills, leadership, and organization will be valuable assets.,