IT Infrastructure and Security Support Engineer

Company Description

Savita Oil Technologies Ltd is India’s leading petroleum specialties company, offering a diversified portfolio of products including Transformer Oils, White Mineral Oils, Lubricating and Automotive Oils, and Specialty Polymer products. Savita also has a Renewable Energy Division with a strong focus on Wind Energy. While our core operations are in India, our products and partnerships extend to more than 75 countries worldwide.

Savsol

Role Description

IT Infrastructure and Security Support Engineer

Skills and Competencies

• Proficiency in Cybersecurity and Network Security
• Experience with Information Security and Application Security practices and policies
• Strong Information Technology skills across infrastructure and end-user environments
• Excellent problem-solving and analytical abilities
• Ability to work effectively in an on-site, team-driven environment
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Relevant certifications such as

  CCNA, CompTIA Security+, or equivalent

• 5–7 years of experience in IT infrastructure and security support, preferably within manufacturing or energy industries

Roles and Responsibilities

• Oversee outsourced support engineers to ensure uptime and smooth functioning of end-user systems and peripherals
• Manage and administer

  user access rights and privileges

• Maintain and update IT asset inventory

• Ensure 100% adherence to IT policies, standards, and procedures

• Provide L1 and L2 support

  for Fortinet Firewalls, LAN, and SD-WAN networks
• Coordinate with vendors and partners for SOC, operating systems, and other IT services
• Verify vendor invoices and maintain audit evidence in line with IT policies
• Monitor service-level agreements (SLAs) and validate vendor support agreements