IT Helpdesk Support

Job Description

Job Description:Job Title: Help Desk Specialist - Management Consulting - Mumbai Job Responsibility Helpdesk Specialist with our Assessment Practice. Provide email and phone-based support to internal and external clients. Responding to client web application questions, communicating/escalating help desk questions to appropriate program managers, and contributing to best practices regarding technology and HR programs.Key Skills:Mandatory: A Customer Support/Helpdesk Executive have thorough knowledge of various technology trends and processes as well as have updated knowledge about IT services. He/she should be highly motivated and energetic with the ability to self-direct daily activities. Problem solving, Good Communication, Energetic, Self-Motivated. Worked as a Customer Support Representative will add more value. Target Industry: Open Gender: Open Experience: 2 to 4 years Job Location: Goregaon, Mumbai ((Hybrid) but should be willing to come to the office regularly till confirmation ie for 6 months) Working Days: 5 days Qualification: Bachelor’s degree in computer science, Engineering, or a related field Notice Period: Immediate to 30 days Job Type: Full-time Pay: Up to ₹75,000.00 per month Shift: Day shift Application Question(s): current salary ? expected salary ? notice period ? ( less than 15 days needed) Do you have experience in Helpdesk ? Work Location: In person