It Field Support Engineer

Job Description

Role & responsibilities Role Name: - Field Support Engineer Experience- 1.5 Years to 5 years No of days working in a week: - 6 days Job Descriptions: - Field Support Engineer Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and users. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge. Preferred candidate profile graduation only if interested kindly share your updated resume ekta@progressive.in call: 9560621796