It Field Support Engineer

Job Description

Role & responsibilities Role Name: - Field Support Engineer L1 Location- Bhuj, Mundra Type of Job: - WFO No of days working in a week: - 6 days Job Descriptions: - Desktop Support Engineer Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and users. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge Preferred candidate profile IF you are interested kindly share your updated resume ekta@progressive.in Call- 9560621796 we are consider only bhuj, mundra, Nalliya