IT Executive

A. Hardware & Desktop Support

• Install, configure, and maintain desktops, laptops, printers, scanners, and peripherals.
• Diagnose and resolve hardware issues related to computers and laptops.
• Perform system upgrades, part replacements, and preventive maintenance.
• Maintain IT asset inventory and track hardware allocation.

B. Software & OS Support

• Install, configure, and troubleshoot Windows OS, MS Office, email clients, and common applications.
• Provide support for antivirus, backup tools, and basic system security.
• Manage user accounts, passwords, and access rights.

C. Network & Connectivity

• Monitor and maintain LAN, WAN, Wi-Fi, routers, switches, and modems.
• Troubleshoot network connectivity, internet, and VPN-related issues.
• Coordinate with ISPs and vendors for network or connectivity problems.
• Ensure proper cabling and network layout within the office.

D. User Support & Helpdesk

• Provide on-call and desk-side IT support to employees.
• Resolve IT tickets within defined timelines.
• Guide users on proper system usage and IT policies.
• Provide basic training to employees on new systems or tools.

E. Security & Data Management

• Ensure system security through antivirus, firewall, and access control.
• Perform regular data backups and assist in data recovery.
• Maintain confidentiality of company data and systems.

F. Vendor & AMC Coordination

• Coordinate with hardware/software vendors and AMC service providers.
• Track warranty, AMC renewals, and service records.

3. Required Skills & Competencies

• Strong knowledge of computer hardware, laptops, and peripherals.
• Hands-on experience with Windows OS, MS Office, and basic networking.
• Understanding of LAN/WAN, TCP/IP, Wi-Fi, routers, and switches.
• Troubleshooting and problem-solving skills.
• Good communication and user-handling skills.
• Ability to work independently and manage multiple issues.

4. Qualifications

• Diploma / Bachelor’s degree in IT, Computer Science, or related field.
• 1–4 years of experience in IT support or desktop support role.

5. Additional Requirements

• Willingness to provide on-site support and attend emergency IT issues.
• Experience in manufacturing or corporate office setup is an advantage.
• Knowledge of basic cybersecurity practices is a plus.

Job Types: Full-time, Part-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Expected hours: 48 per week

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Jakkur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Current and Expected Salary? Notice period?

Experience:

• 2years: 2 years (Preferred)

Work Location: In person