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It Executive | MNC Group | Mfg Company | Ahmedabad

It Executive | MNC Group | Mfg Company | Ahmedabad

CIEL HR

2 - 5 years

3 - 5 Lacs

Sanand Ahmedabad

Posted:2 weeks ago| Platform:

Apply

Skills Required

IT Support WAN It Asset LAN Hardware Support WiFi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose:

Provide daily support for desktops, laptops, printers, and other IT hardware across the plant/commercial
Troubleshoot hardware/software issues and resolve them in a timely manner.
Coordinate with vendors for hardware servicing and replacements.

2. Network Management

Monitor and maintain LAN, WAN, Wi-Fi, and internet connectivity within the plant/commercial.
Address network downtime issues and ensure high uptime of connectivity.
Assist in the setup of routers, switches, firewalls, and network security systems.

3. System Administration

Install, configure, and update operating systems and software.
Manage user accounts, access controls, and data backups.
Ensure cybersecurity measures (anti-virus, patches, firewall rules) are up-to-date.

4. ERP/Software Support

Provide first-level support for ERP systems
Coordinate with the ERP support team for module-wise issue resolution.
Assist in data entry, reporting, and generation of MIS as required.

5. IT Asset Management

Maintain inventory of IT assets hardware, software licenses, cables, etc.
Ensure asset tagging and audit compliance.

7. Documentation and Compliance

Maintain documentation for network diagrams, license records, and IT SOPs.
Ensure adherence to IT policies and data protection protocols.

Skills Required:

Strong troubleshooting and technical problem-solving skills.
Good understanding of Windows OS, networking protocols, and cybersecurity.
Ability to communicate effectively with non-technical users.
Flexibility to work in shifts and respond to urgent plant requirements.

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