IT Business Intermediate Analyst

The Technology Intermediate Business Analyst position involves acting as a liaison between business users and technologists to facilitate the exchange of information in a clear and concise manner. The primary goal of this role is to contribute to ongoing exploration of business performance and related measures to support business planning activities. Responsibilities: - Develop requirements approach to identify and address business problems and needs. - Create and manage requirements artifacts, including requirement documents, product backlog, and feature catalogues. - Present findings and authored requirements artifacts to all stakeholders. - Generate regular status update reports for senior stakeholders. - Conduct requirement gathering through interviews and fact-finding sessions. - Collaborate with designers to review high-level designs and work with testers to review test plans and cases. - Coordinate with various stakeholder teams, such as technology, business, operations, and production support, to deliver requirements for complex projects. - Identify potential risks and their impacts, driving requirements changes through proper change control processes. - Support teams by conducting root cause analysis for issues and outages. - Coordinate and manage requirements and changes with different teams within the organization to execute liquidity projects. - Operate with limited supervision. - Evaluate risks when making business decisions, emphasizing the firm's reputation and compliance with laws and regulations. Skills Required: - Strong problem-solving abilities. - Quick comprehension of abstract and structurally complex problems. - Clear presentation of complex problems and solutions, including visual aids. - Ability to articulate complex business problems in simple terms. - Proficiency in MS Office applications like Excel, PowerPoint, and Visio. - Proficiency in JIRA. Qualifications: - 5-8 years of experience in business analysis or systems analysis. - Knowledge of business analysis procedures and concepts, with basic understanding of technical areas. - Demonstrated analytical, interpersonal, and organizational skills. - Effective written and verbal communication skills. - Ability to work on multiple projects simultaneously. - Team player with a willingness to contribute to the team's knowledge. Education: - Bachelor's degree or equivalent experience. - Business analysis certification (e.g., CBAP) preferred. - Agile certification, such as Product Owner certification, preferred. Citi is an equal opportunity employer that encourages all qualified applicants to apply for career opportunities. If you require a reasonable accommodation due to a disability, review the Accessibility at Citi guidelines for assistance.,