IT Business Analyst - Insurance

To support Company OE projects by active participation in Business Transformation Projects covering roles across Business Analysis, Consulting, Offshoring, Project Management & Process design/ Re-engineering (BPR). This multifaceted role entails real-world, value-added global consulting experience and offers opportunities to undertake Business related engagements.

The jobholder will lead or support projects with the below key responsibilities:

Consulting responsibilities:

• Take lead in meeting with customers when called upon and perform an initial assessment of business problems
• Evaluate and Identify business opportunities within OE business groups, analyse and interpret data to unearth weaknesses and problems, and comprehend the causes.
• Formulate recommendations for a business's structural change, efficiency, profits, performance or perhaps all these areas with clients. This may include practice of techniques like cost benefit analysis, payback period analysis & breakeven analysis.

Project Management responsibilities:

• Lead Consulting, Business Transformation or strategic Projects & Programmes and initiatives for the OE/ AZ India by making use of Project/Programme Management skills, providing effective, value added and sustainable solutions.
• Complete all project/programme assignments taking accountability for project/programme timelines and deliverables at each checkpoint of transition phase, troubleshooting and problem resolution, conflict management, effective co-ordination and communication management, client and stakeholder management and all other relevant aspects of the assignments
• Assess the effect of change on the projects with respect to costs, timescale and resource needs and report these appropriately.

Process Improvement & Business Analysis responsibilities:

• Continuous process improvement by identifying opportunities and applying OPEX /Lean methodology / tools to implement solutions as per project requirements
• To work closely with business in order to gather and analyse requirements; while ensuring that all processes, procedures, requirements and solutions are accurately documented to enable superior levels of reporting and knowledge capture.

Customer Relationship Management Responsibilities

• Build good working relationships with the Customers and act as a first point of contact for the engagement - Participate in Customer relationship meetings and proactively address any risk/issues.

Other Responsibilities:

• Provide adequate guidance and mentor Associate Business Consultant and Business Consultants to complete their tasks and take on complex activities through accountable delegation
• Emphasize and encourage Associate Business Consultant and Business Consultants to take up ownership of their own performance and development.
• Act as an escalation point/back up in the absence of Manager Business Consulting.

Qualification & Experience

• Graduate / postgraduate in any discipline
• 7+ years of overall experience in Consulting, Business change Projects, Business Analysis/ Project Management & Process Improvement in the insurance/BFSI domain.
• Experience should include setting up & managing end-to-end business transition projects /business change projects / process reengineering projects / consulting projects / program management