It Asset Management Analyst

Job Title: Asset Management Engineer (Hardware & Software)

1. Hardware Asset Management (HAM)

• Manage the end-to-end lifecycle of hardware assets, including procurement, deployment, maintenance, and disposal.
• Use

  ServiceNow

  to maintain asset records, ensuring all hardware assets are accurately tracked in the CMDB.
• Conduct regular inventory audits and update CMDB records to maintain data accuracy.
• Implement and enforce asset management policies and best practices for hardware lifecycle processes.

1. CMDB Data Quality and Governance

• Maintain data integrity within

  ServiceNow CMDB

  by ensuring all asset data is up-to-date, complete, and accurate.
• Regularly review CMDB records and reconcile any discrepancies in asset data, working closely with IT and finance teams to ensure alignment.
• Implement data governance standards, ensuring consistent practices are followed for asset tracking and data updates.

1. Software Asset Management (SAM)

• Use

  Snow Software

  to manage software entitlements, monitor usage, and ensure compliance with license agreements.
• Update and maintain software entitlements, ensuring accurate records of licenses and allocations in alignment with organizational requirements.
• Regularly review and reconcile license usage against entitlements, identifying any compliance gaps or over/under-utilization.
• Assist in software audits by providing accurate entitlement and usage data from Snow Software, supporting compliance efforts.

1. License Optimization and Cost Control

• Analyze software usage to identify opportunities for cost optimization, re-harvesting unused licenses, and aligning entitlements with user needs.
• Track license renewals and assist in planning renewals, ensuring license quantities are aligned with forecasted requirements.

1. Reporting and Data Analysis

• Generate and maintain asset reports, providing insights into asset utilization, compliance status, and cost-savings opportunities.
• Use reporting tools (Excel, ServiceNow, Snow Software) to analyze asset data, producing actionable insights for internal stakeholders.
• Develop regular reports for leadership on software compliance, hardware lifecycle metrics, and asset usage trends.

Required Skills and Qualifications

• Technical Skills:

• 3-4 years of experience in both hardware and software asset management.
• Hands-on experience with

  ServiceNow

  for hardware asset management and

  Snow Software

  for software asset and license management.
• Knowledge of software license management principles, entitlement updates, and compliance requirements.

• Analytical and Reporting Skills:

• Proficiency in Excel or other reporting tools for data analysis, with the ability to interpret and present asset data.
• Strong attention to detail and data quality, ensuring consistent accuracy across asset records and reports.

• Soft Skills:

• Excellent communication skills, with the ability to collaborate effectively across teams and articulate asset-related information clearly.
• Problem-solving mindset with a commitment to maintaining high data quality and process accuracy.