IT and System Executive

Role Overview:

We are seeking an enthusiastic IT & Systems Executive with at least 1 year of experience in managing internal systems, networks, devices, and surveillance (CCTV/camera) infrastructure. The ideal candidate will provide day-to-day support, troubleshoot hardware/software issues, maintain security protocols, and ensure smooth operation of IT systems to support business continuity.

Key Responsibilities: System & Device Management

• Install, configure, and maintain desktops, laptops, printers, and other office devices.
• Troubleshoot and resolve hardware/software issues for employees.
• Regularly update operating systems, antivirus, and security patches.
• Maintain IT asset inventory (systems, devices, accessories).

Network Management

• Monitor and maintain local area network (LAN), Wi-Fi, and internet connectivity.
• Configure and manage network devices such as switches, routers, and access points.
• Troubleshoot connectivity and bandwidth issues.
• Coordinate with ISPs/vendors for downtime or escalations.

Camera & Surveillance System

• Install, configure, and monitor CCTV/IP cameras.
• Perform regular health checks of cameras and NVR/DVR systems.
• Ensure proper recording, backup, and retrieval of surveillance data.
• Troubleshoot camera-related issues (hardware/software/network).

User Support & IT Helpdesk

• Provide first-level IT support for employees across departments.
• Manage user accounts, passwords, and access rights (email, systems, network).
• Educate staff on IT policies, best practices, and data security.

Security & Backup

• Ensure antivirus and endpoint security is up to date across all systems.
• Support data backup and recovery processes.
• Monitor IT security risks and report incidents promptly.

Required Skills & Competencies:

• Strong knowledge of Windows/Linux operating systems.
• Basic networking concepts (IP, DNS, DHCP, Firewalls, VPN).
• Hands-on experience with CCTV/IP cameras, DVR/NVR setup.
• Familiarity with IT hardware (laptops, printers, servers).
• Problem-solving and troubleshooting skills.
• Good communication and documentation abilities.

Qualifications:

• Bachelor’s degree/Diploma in IT, Computer Science, or related field.
• 1 year of hands-on experience in IT support / system administration.
• Relevant certifications (CCNA, CompTIA A+/N+, MCP) will be an added advantage.

Growth Opportunities:

• Exposure to server and cloud administration.
• Advanced networking and security management.
• Opportunity to handle enterprise IT infrastructure as the company scales.

Job Type: Full-time

Pay: ₹11,045.63 - ₹37,692.35 per month

Work Location: In person