IP TEC Engineer

As a IP TEC Engineer in Datacenter technologies, you will troubleshoot complex datacenter network issues, diagnose hardware/software challenges, and provide innovative solutions for customer-reported problems. You will collaborate with cross-functional teams to improve products, lead deployment projects, and contribute to network-level objectives.

• Debugs complex product installations, product problems by applying both established procedures and creative alternatives.
• Writes technical application notes, field notices.
• Assists and advises Tier 1/2/3 network architecture and implementation teams. Performs on-site product adaptations or enhancements to installed product.
• Provides technical and sales support for Test and Evaluations, New Product Introductions (NPI). Maintains awareness of new products and releases through regular updates with R&D, Product Management.
• Coordinates upgrade programs for Tier 1 customers (including generation of MOP).
• Provides emergency support to customers on a global basis 24/7.
• Experience / interest in working in a customer support role and environment is preferred.Proven aptitude for methodical problem solving. Good communication skills. Ability to work well in a close-knit.

Qualifications

You have

• Bachelors degree in Engineering with 58 years of relevant experience.
• Experience with Networking L2/L3/L4 concepts and service models.
• Analytical and logical reasoning skills.
• Data Centre Networks troubleshooting experience.
• Good understanding of VXLAN, L2 and L3 solutions and OSPF, BGP, Routing/Switching protocols.Proficient with Linux operating systems CentOS - RHEL.
• Hands-on experience with Containers.
• Ability to write scripts at a Unix/Linux level (bash, python).
• Strong hands-on experience in troubleshooting software or network problems

It would be nice if you also had:

• Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge.
• Specialized expertise in IP Routing, Datacenter networking technologies, and related areas deployed in high-availability core networks.