As a IP TEC Engineer in Datacenter technologies, you will troubleshoot complex datacenter network issues, diagnose hardware/software challenges, and provide innovative solutions for customer-reported problems. You will collaborate with cross-functional teams to improve products, lead deployment projects, and contribute to network-level objectives. 
 HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
  -  Debugs complex product installations, product problems by applying both established procedures and creative alternatives. 
-  Writes technical application notes, field notices. 
-  Assists and advises Tier 1/2/3 network architecture and implementation teams. Performs on-site product adaptations or enhancements to installed product. 
-  Provides technical and sales support for Test and Evaluations, New Product Introductions (NPI). Maintains awareness of new products and releases through regular updates with R&D, Product Management. 
-  Coordinates upgrade programs for Tier 1 customers (including generation of MOP). 
-  Provides emergency support to customers on a global basis 24/7. 
-  Experience / interest in working in a customer support role and environment is preferred. 
 Proven aptitude for methodical problem solving. Good communication skills. Ability to work well in a close-knit.
 
You have
   -  Bachelors degree in Engineering with 5-8 years of relevant experience. 
-  Experience with Networking L2/L3/L4 concepts and service models. 
-  Analytical and logical reasoning skills. 
-  Data Centre Networks troubleshooting experience. 
-  Good understanding of VXLAN, L2 and L3 solutions and OSPF, BGP, Routing/Switching protocols. 
 Proficient with Linux operating systems CentOS - RHEL.
-  Hands-on experience with Containers. 
-  Ability to write scripts at a Unix/Linux level (bash, python). 
-  Strong hands-on experience in troubleshooting software or network problems 
 
It would be nice if you also had:
   -  Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge. 
-  Specialized expertise in IP Routing, Datacenter networking technologies, and related areas deployed in high-availability core networks.