Invoice Executive

Role Overview

Invoicing Executive

Key Responsibilities

Invoice Management

Generate, review, and process client invoices accurately based on service orders, rate cards, and supporting documentation.

Ensure all invoices are aligned with country-specific tax and regulatory requirements (e.g., VAT compliance in GCC).

Track submission timelines and ensure on-time billing to avoid revenue leakages.

Dispute Handling & Resolution

Investigate and resolve invoice discrepancies, client rejections, and credit/debit note requests.

Coordinate across internal teams (Sales, Operations, Customer Service, and Tech) to retrieve supporting documents (PODs, contracts, rate confirmations, etc.).

Maintain detailed logs of open disputes and follow up until closure.

Reporting & Controls

Update daily/weekly trackers for invoice submission, client approval, and payment status.

Flag aged invoices and disputed amounts to Finance leadership proactively.

Support audits and compliance checks by ensuring clean documentation and audit trails.

Regional Collaboration

KSA, UAE, Egypt, Jordan

Understand nuances of regional clients invoicing portals, formats, and payment processes.

Process Improvement

Identify recurring issues and propose solutions to improve billing accuracy and turnaround time.

Participate in automation initiatives related to invoicing and reconciliation.

Qualifications & Experience

Education

Commerce, Finance, Accounting

Accounts Receivable, ERP Tools

Experience

invoicing, billing operations

multi-country invoicing

Skills & Competencies

Strong attention to detail and number accuracy

Proficient in MS Excel and ERP systems (e.g., NetSuite, SAP, Zoho, etc.)

Clear communication and ability to coordinate across time zones and functions

Problem-solving mindset with a sense of urgency in dispute resolution

High accountability and strong documentation habits

Ability to work in a fast-paced, high-volume transactional environment

Work Environment & Expectations

TruKKer’s India COE office

Strong ownership mindset – the role demands self-discipline, proactivity, and reliability

Close coordination with regional teams and willingness to work flexible hours, if needed