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Investigation Specialist II, Ops Trust

Investigation Specialist II, Ops Trust

Amazon

0 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

workflow management systems privacy regulations data analysis compliance requirements reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

This role manages incoming requests while ensuring compliance with established procedures. The ideal candidate will coordinate with multiple departments to facilitate request processing, maintain thorough documentation, and contribute to process improvements. You'll analyze trends, prepare reports, and help enhance operational procedures.Key job responsibilitiesRequest Management

Manage incoming privacy-related requests through established channels
Coordinate with various teams to ensure timely request fulfillment
Monitor request status and maintain detailed documentation

Stakeholder Coordination

Work closely with business units, legal, compliance, and technical teams
Collaborate with relevant stakeholders
Effectively manage escalations

Compliance & Documentation

Maintain thorough documentation of all handling activities and decisions
Perform quality assurance reviews

Analytics & Reporting

Track key performance metrics and trends
Prepare and present regular performance reports

Process Improvement

Maintain operational procedures and guidelines
Identify opportunities for process enhancement
Contribute to continuous improvement initiatives

Typical Daily Activities

Manage incoming privacy requests
Oversee data collection and verification processes
Drive escalations as needed
Participate in team meetings and process discussions
Contribute to documentation updates

Basic Qualifications

Bachelor's degree
Strong organizational and communication skills
Ability to manage multiple priorities

Preferred Qualifications

Experience in data analysis and reporting
Knowledge of privacy regulations and compliance requirements
Experience with workflow management systems
Strong attention to detail
Ability to work efficiently while maintaining quality
Experience in customer service, request management, or a similar governance function

A day in the life

Basic Qualifications

Undergraduate degree
Experience in data analysis

Preferred Qualifications

Experience with SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

- ADCI - Karnataka - A66Job ID: A3142810

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Investigation Specialist II, Ops Trust