Investigation Operations Support Analyst

Corsearch

2 - 4 years

2 - 4 Lacs

mumbai

Posted:21 hours ago| Platform:

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Skills Required

data operations reporting analysis advanced excel dashboards reporting and analytics operational support crm

Work Mode

Remote

Job Type

Full Time

Job Description

Manage department inbox and ensure all emails/requests are responded and
actioned in a timely manner.
Support Investigations Operations department on all administrative duties required.
Coordinate and instruct test purchases both internally and externally ensuring they
are recorded on the internal case management system along with financial tracking.
Create/Update/Manage cases on the internal Case Management system ensuring all relevant data is inputted and recorded accurately.
Manage and Input financial data and tracking.
Generate and update regular reports highlighting department metrics and KPIs.
Coordinate and oversee offline investigative cases with external partners globally.
Support Law Enforcement relations and Corsearchs Criminal Referral ProgramRole & responsibilities

Preferred candidate profile

For this position we are looking for a reliable, digital superhero with the following skills:

You have an independent and efficient way of working.
You are a quick learner.
Previous experience of data entry role.
You have good coordinating skills.
You pay attention to details and value accuracy.
You have excellent English skills, both written and verbal.
You have good knowledge in Google tools (Slack / Sheets / Docs / Slides) and Slack.
Ability to handle large volumes of data.
A plus is if you have experience working with Case Management tools.
Preferred but not essential, investigation and/or law enforcement experience.
Experience of working focused with screen activities full days.

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