Job Description

Role & responsibilities Responsible for assessing, understanding and providing the Voice support customer services for residential, business, contractors, customers Preferred candidate profile Should have good communication skills to interact with international customers and multiple departments for problem resolution 0 Months to 1 Year experience preferred Experienced candidates should have at least 12-month experience in an international Voice Process in a calling profile with a track record of providing good customer service. Understands Key Customer service terms Should have a good knowledge of Basic computer, Internet and Telecommunication Must have problem solving skills and the ability to handle escalated issues Adaptability and flexibility to work in 24/7 shifts, including night shifts Empathy and patience in dealing with customer inquiries and complaints Interested candidates, please share your updated resumes to saideep.p@kksoftwareassociates.com or contact 9390510069.