International Voice Support Executive US Process

1 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

.


Greetings from Personal Network!

 

Top MNC Hiring Customer Service Executive (International Voice | US Shifts)

Build Your Global Career with a Leading MNC!

Job Details

  • Location:

  • Process:

  • Shift:

  • Position:

 

Key Responsibilities

  • Manage inbound and outbound calls from international customers (US)

  • Deliver exceptional customer support with professionalism and empathy

  • Accurately resolve customer issues and queries within defined timelines

  • Provide correct product and service-related information

  • Record and maintain customer interaction details in internal systems

  • Achieve targets related to call quality, first-call resolution, and CSAT

  • Coordinate with internal teams to ensure smooth and effective issue handling

 

Job Requirements

  • Experience:

  • Excellent verbal communication skills in English (mandatory)

  • Willingness to work night shifts aligned with US time zones

  • Strong customer-handling and interpersonal skills

  • Basic computer proficiency with good typing speed

  • Positive attitude, adaptability, and eagerness to grow

 

Contact Immediately

Nehal    :  73384 44389
Raj       :  98451 62196 Jyeshta :  76191 85930 Priya     :  76192 18164 Anu      :  98450 43512 Nithin   :  98869 64485

Best Regards,

Team Personal Network

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