International Voice Process - Quality Analyst (night shift candidates req only from Gujarat)

Looking for Inbound International Voice Process - Quality Analyst
Location: Opp. Karnavati Club, S.G. Highway, Ahmedabad (onsite)Job Time: 3.30 p.m. to- 12.30 a.m. OR 8 p.m. to 5 a.m.Responsibilities:• Call Monitoring• Listening and auditing for International Voice Process• Conduct Calibration sessions in sync with the QA team• Analysis for inbound/outbound calls• Monitor and evaluate inbound and outbound calls• Develops and conducts briefings for the targeted group of advisors that address Service Quality deficiencies and/or improvement opportunities..Preferred candidate profile-• Atleast 1 year of experience in the same field • Having Good Communication Skills• Good Analytical & Interpretation skills• Ready to work in rotational ShiftPerks and benefits• All Sundays + 2 alternate Saturday Off• Indian Festival Holidays• Mid-day/Night shifts availableSalary: 35K p.m.Transportation not provided