International Voice Process

1 - 4 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Opening: International Voice Process (Experienced) Hyderabad

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About the Role

Join our dynamic, customer-obsessed global support team! Were looking for sharp, confident, and experienced professionals who can deliver exceptional voice-based customer support for international clients. If you love problem-solving, enjoy interacting with global customers, and thrive in a fast-paced environment, this role is made for you.

Key Responsibilities

  • Handle inbound/outbound calls for international customers with professionalism and empathy.
  • Resolve queries, troubleshoot concerns, and provide accurate information.
  • Maintain high levels of customer satisfaction through effective communication.
  • Document all customer interactions in the CRM system.
  • Meet performance KPIs including AHT, CSAT, quality scores, and schedule adherence.
  • Collaborate with internal teams to ensure seamless customer support.

Interview Rounds

How to Apply

Interested candidates can share their CV or contact:

HR Nithisha:903241808


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