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Movate Technologies
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International Voice Process Associate

International Voice Process Associate

Movate Technologies

1 - 6 years

2 - 4 Lacs

Chennai

Posted:1 day ago| Platform:

Apply

Skills Required

International voice Us Calling International Call Center Voice Process Us Voice Process International BPO International Calling International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring International customer support Associate

Designation

Shift :

Job location :

Work Model :

Graduation and Professional documents mandatory

Looking for immediate joiners only

Primary Skills:

Excellent Communication - for voice
Should be able to communicate effectively
Should possess good telephone and email etiquette
Must be a graduate
Should be willing to work in US time zones
Must have good customer handling skills with the ability to learn networking concepts

Job Responsibility :

Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues
Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer
Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary
Adhere to established SLAs, and productivity/performance goals

Provide world class Customer Support by delivering service.

Perks and Benefits

Salary

Shift time -

Cab facility -

Work Location -

Language:

Benefits:

Schedule:

(Rubini HR)

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