International Voice Process Associate | Min 1 Y Exp | Upto 4.5LPA

Job Description

Job Title: Customer Support Executive Location: Hitech city, Hyderabad Job Type: Full-Time Salary: Up to 4.6 LPA + Incentives + Joining bonus Eligibility: Min 1 year of experience in international voice process& Graduation or Undergraduates can also apply Job Description: We are hiring for BPO Voice Process roles at one of the top MNCs, where we are looking for experienced professionals to join our dynamic team. As a part of our team, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner. If you have a passion for customer service and excellent communication skills, this is an exciting opportunity to build a career with a global leader. Key Responsibilities: Handle inbound and outbound calls from customers in a professional and efficient manner. Address customer queries, provide solutions, and ensure high levels of customer satisfaction. Maintain accurate records of customer interactions, process customer requests, and follow up when necessary. Meet daily/weekly/monthly targets as set by the company. Ensure compliance with company policies and procedures. Collaborate with team members to improve service levels. Required Skills & Qualifications: Fluency in English: Excellent spoken and written English communication skills with a strong command over grammar. Customer-Oriented: Ability to deliver superior customer service and handle queries with patience and professionalism. Basic Computer Knowledge: Comfortable using systems and applications. Availability for Rotational Shifts: Flexibility to work in rotational shifts (24/7). Education: Undergraduates or post graduates Minimum 1 year of international voice process experience Salary & Benefits: Salary: Up to 4.6 LPA (based on experience and skillset) Transport Allowance: Two-way Cab facility Incentives: Attractive incentives based on performance Shifts: Rotational Shifts (24/7) Work Location: Hitechcity Hyderabad Other Benefits: Health insurance, paid leaves, performance-based rewards, and more. Why Join Us? Work with one of the top MNCs in a high-energy environment. Competitive salary and attractive incentives. Opportunity to grow and advance in your career with one of the biggest names in the industry. Friendly and supportive work culture. How to Apply:Interested candidates can contact the following HR representatives for a virtual interview: * Prathyusha : 8790033881 * Latha Reddy : 8790022887 * Ravi : 8790044113 All the best Team Campus Marg