International Voice Process Agent

Job Title: International Voice Process – US Healthcare (Night Shift) Location: Bommanahali, Bengaluru Shift: Night Shift (US Shift Timings) Employment Type: Full-Time Experience: Freshers & Experienced Minimum Qualification: 10+2 (Higher Secondary / PUC) ______________ Job Overview We are hiring candidates for our US Healthcare Voice Process. This role involves handling voice-based customer interactions with clients from the healthcare sector in the United States. If you have strong communication skills and are looking for a career in a fast-paced, growth-oriented environment, we’d love to meet you! ______________ Key Responsibilities * Handle inbound and outbound calls to assist US-based healthcare clients * Accurately record and update information in the system * Maintain excellent customer service standards * Communicate effectively and professionally in English * Adhere to compliance and quality standards ______________ Requirements * Minimum qualification: 12th pass (PUC / Plus Two) * Excellent English communication skills * Basic computer knowledge * Willingness to work night shifts (US hours) * Immediate joiners preferred ______________ Interview Process Our recruitment process consists of 4 rounds to ensure the best fit: 1. Initial Screening – Qualification check & Communication assessment 2. Assessment Round – Written/online aptitude and communication test 3. MTI (Mother Tongue Influence) Check – Pronunciation & accent clarity 4. Final HR/Operations Round – Final discussion and offer rollout ______________ Perks & Benefits * Competitive Salary Package + Performance Incentives * Free Two-Way Cab (Pick-up and Drop) * 5-day work week * Comprehensive training and support * Career advancement opportunities