International Voice Process Agent

0 - 1 years

1 - 3 Lacs

Posted:18 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Inbound Calling Process (Thane Location)PositionInbound Call Executive / Customer Support Associate LocationThane, Maharashtra Work Schedule5 days working Night shift No transport facility provided Key ResponsibilitiesHandle inbound customer calls in a professional and courteous manner Provide accurate information, resolve queries, and ensure customer satisfaction Maintain call records and update CRM systems Escalate complex issues to the appropriate department when required Meet daily/weekly call handling targets and quality standards Desired Candidate ProfileMinimum qualification: 12th pass / Graduate (any stream) Good communication skills in English, Hindi, and Marathi (preferred) Basic computer knowledge and typing skills Prior experience in customer service or call center preferred but not mandatory Ability to work in night shifts Salary & BenefitsCompetitive salary based on experience Incentives for performance Training and career growth opportunities

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