Identify and pursue new business opportunities through market research, networking, and cold calling. Generate leads and convert them into sales. Build and maintain strong, long-lasting relationships with clients. Understand customer needs and offer solutions and support. Collaborate with the marketing and sales teams to achieve business targets. Maintain records of all sales leads and/or customer accounts using CRM tools. Prepare and deliver pitches and presentations to potential clients. Participate in sales meetings, industry events, and trade shows as needed.

Design, develop, test, and deploy scalable web applications using the MERN stack. Write clean, maintainable, and efficient code. Develop RESTful APIs and integrate them with front-end components. Optimize applications for speed and scalability. Troubleshoot, debug, and upgrade software. Work closely with designers, product managers, and other developers to deliver high-quality products. Maintain and improve code quality through code reviews and best practices. Manage database design and integration using MongoDB. Collaborate with DevOps teams for deployment and CI/CD processes.

being a hard copy of resume

Make outbound calls to prospective clients/customers Explain products or services clearly and effectively Follow up on previous conversations and inquiries Maintain customer database and update information regularly Resolve customer issues or escalate as required Meet daily and monthly targets for calls and conversions Maintain professionalism in communication

We are seeking energetic and customer-focused International Voice Process Agents to join our team. In this role, you will handle inbound/outbound calls to support our international clients. You must have excellent English communication skills, a customer-first mindset, and the ability to work in a dynamic, fast-paced environment. Key Responsibilities: Handle inbound and/or outbound international calls. Resolve customer issues, queries, or complaints with empathy and professionalism. Provide accurate information and appropriate solutions in a timely manner Maintain a high level of product/process knowledge to assist customers effectively Meet or exceed daily/weekly performance targets (AHT, CSAT, FCR, etc.) Document all call information according to standard operating procedures Follow communication scripts when handling different topics

Job Summary:We are seeking a proactive Production Manager with strong coordination and communication skills to serve as the operational bridge between the production floor and the sales/commercial team. This role ensures timely delivery of customer orders, optimizes production schedules based on sales demand, and helps align manufacturing capacity with business growth targets. Key Responsibilities:🔧 Production Planning & ExecutionDevelop and oversee daily/weekly/monthly production schedules based on sales forecasts and customer orders. Coordinate raw material procurement and resource planning to meet production deadlines. Ensure products are manufactured on time and within quality standards. 💼 Sales CoordinationCollaborate with the sales team to understand market demand, lead times, and client-specific requirements. Prioritize orders based on commercial urgency and revenue impact. Provide regular production updates to sales and customer service teams. 📊 Performance MonitoringMonitor production KPIs (output, efficiency, downtime, order fulfillment rate). Track On-Time Delivery (OTD) and production cost metrics. Report on production bottlenecks and propose improvement initiatives. 🛠️ Process ImprovementIdentify areas to streamline production in response to sales trends (e.g., seasonal demand spikes). Implement lean manufacturing or continuous improvement practices. Support capacity planning for sales-driven growth. 👥 Team ManagementLead, train, and motivate production staff. Coordinate cross-functional communication between sales, supply chain, and production teams. Ensure compliance with safety, quality, and regulatory standards.

Design intuitive and visually appealing user interfaces using Figma. Develop and maintain design systems and component libraries. Create interactive prototypes to communicate design concepts and user flows. Collaborate with product managers, developers, and other stakeholders to gather requirements and iterate on design solutions. Conduct user research and usability testing to inform design decisions. Present design work and articulate thought process to stakeholders. Stay up-to-date with industry trends and best practices in design and user experience.

Proficiency in MongoDB, Express.js, React.js, and Node.js. Strong knowledge of JavaScript, HTML5, CSS3. Experience with RESTful APIs, JWT authentication, and third-party integrations. Familiarity with Git/GitHub version control. Experience with Redux or other state management libraries. Understanding of deployment on cloud platforms like AWS, Heroku, or Vercel. Knowledge of Agile/Scrum development practices.

Handle customer inquiries and complaints via phone (voice process) in a professional manner Provide accurate, valid, and complete information by using the right tools and resources Follow communication procedures, guidelines, and policies Meet performance targets in areas such as customer satisfaction, resolution time, and call quality Maintain a positive, empathetic, and professional attitude toward customers at all times Escalate unresolved issues to the appropriate internal teams

Plan, organize, and control production schedules to meet targets. Ensure efficient utilization of resources (manpower, materials, machinery). Monitor production processes and adjust schedules as needed. Ensure product quality meets customer specifications and compliance standards. Coordinate with quality control, maintenance, and supply chain teams. Manage and motivate production staff; handle team training and performance. Analyze production data and prepare regular reports for senior management. Implement process improvements to increase efficiency and reduce cost. Ensure workplace safety and compliance with health and safety regulations.