International Voice Process Agent

2 - 31 years

4 - 5 Lacs

malad west mumbai/bombay

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Client Relations Executive Department: Client Relations Experience Required: Min 2 years Working Days: 5 Days (Any 2 rotational week-off) Shift Timings: Rotational Timings Location: On-site – Goregaon, Mumbai Salary Range: 4.2L to 4.8L Job Overview : The International Client Service Executive will be responsible for managing and nurturing relationships with global clients, ensuring top-quality service delivery, and maintaining service-level agreements (SLAs). Job Description: (International Client Service Executive): Handling client through Email/call. Act as POC to client account management Maintain SLA according to client needs and objectives Building new business relationships internationally. Develop a trusted advisor relationship within key account clients. Upselling and cross-selling products or services. Coordinate internally with cross-functional teams to ensure seamless service delivery. Qualifications and Skills: Any Graduate Good Written and Verbal English Proficiency in MS Office tools and CRM software Halo

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