International Voice Process

Role Overview: As a member of Adeeba E-Services Pvt. Ltd., you will be responsible for providing exceptional customer service by taking inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems efficiently and offering the most suitable technical support plan to the customers. Moreover, you will also be involved in promoting relevant software to enhance customer experience. Key Responsibilities: - Handle inbound calls from customers regarding printer, router, and antivirus issues - Diagnose technical problems effectively and provide appropriate solutions - Recommend and sell technical support plans to customers - Promote relevant software to improve customer satisfaction Qualifications Required: - Prior experience in a customer service or technical support role is preferred - Excellent communication skills and ability to empathize with customers - Strong problem-solving abilities and attention to detail - Willingness to learn and adapt to new technologies Please note that all information provided by you will be handled confidentially in accordance with EEO guidelines. If you are interested in this opportunity, please contact HR at 8016099788 or 9038208238. Role Overview: As a member of Adeeba E-Services Pvt. Ltd., you will be responsible for providing exceptional customer service by taking inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems efficiently and offering the most suitable technical support plan to the customers. Moreover, you will also be involved in promoting relevant software to enhance customer experience. Key Responsibilities: - Handle inbound calls from customers regarding printer, router, and antivirus issues - Diagnose technical problems effectively and provide appropriate solutions - Recommend and sell technical support plans to customers - Promote relevant software to improve customer satisfaction Qualifications Required: - Prior experience in a customer service or technical support role is preferred - Excellent communication skills and ability to empathize with customers - Strong problem-solving abilities and attention to detail - Willingness to learn and adapt to new technologies Please note that all information provided by you will be handled confidentially in accordance with EEO guidelines. If you are interested in this opportunity, please contact HR at 8016099788 or 9038208238.