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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Role Overview: You are required to work as a Customer Service Executive / Technical Support Executive for Inbound Voice Process at Adeeba E-Services Pvt. Ltd. Your main responsibilities will include taking inbound calls related to printer, router, and antivirus issues from customers, diagnosing the problems, recommending the best solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers facing printer, router, and antivirus issues - Diagnose the problems effectively and suggest the most suitable plan to the customer - Sell technical support plans along with relevant software to customers Qualifications Required: - Experience in Outbound Tech Support for at least 6 months to 1 year - Ability to independently close calls - Strong convincing and sales skills Company Details: Adeeba E-Services Pvt. Ltd. is an International Contact center operating in India and the US since 2014. The company is dedicated to providing offshore consumers and business entities with telemarketing services. Adeeba E-Services prides itself on high customer satisfaction levels, reliable services, and continuous research and development to enhance its products and technical services. They offer a friendly working environment with fixed salary, attractive incentives, and no extension of shift timings. Contact: For further queries, you can reach out to Priyanka (HR) at 9804149788. Note: All your information will be kept confidential as per EEO guidelines.,

Posted 4 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Role Overview: Adeeba E Services Pvt. Ltd is looking for Customer Service Executive / Technical Support Executive to join their Inbound Voice Process in US Shift. Your role will involve taking inbound calls from customers regarding printer, router, and antivirus issues, diagnosing the problems, recommending solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers and provide assistance with printer, router, and antivirus issues - Diagnose the problems effectively and recommend the best plan to the customer - Sell technical support plans along with relevant software Qualifications Required: - Must have experience in Outbound Tech Support for more than 6 months to 1 year - Should be able to close their own calls efficiently - Good convincing and sales skills are necessary - H.S qualification is required - Good communication skills and flexibility for night shifts are essential Company Description: Adeeba E Services Pvt. Ltd is a globally reputed company providing IT solution services to clients worldwide. The retail sector is evolving rapidly, requiring every store to have its own ecommerce website. Adeeba is at the forefront of this transformation, offering you the opportunity to be part of changing the future of commerce. Join us in this exciting time for the retail industry and contribute to the growth and success of Adeeba-E-Services. Contact Ayesha (HR) at 9051449800 for further details and to apply for this position.,

Posted 4 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Role Overview: As a Customer Service Executive / Technical Support Executive at Adeeba E-Services Pvt. Ltd., your main responsibility will be to handle inbound calls from customers experiencing printer, router, and antivirus issues. You will be required to diagnose the problems effectively and provide appropriate solutions to the customers. Additionally, you will need to recommend the best technical support plan and relevant software to the customers. Key Responsibilities: - Take inbound calls and address printer, router, and antivirus issues - Diagnose problems accurately and recommend suitable solutions - Sell technical support plans and relevant software to customers Qualifications Required: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills Company Description: Adeeba E-Services Pvt. Ltd. is an International Contact center operating from India and US, catering to offshore consumers and business entities through telemarketing services since 2014. The company has established a reputation for high customer satisfaction, unmatched services, and support functions. Adeeba E-Services prides itself on trust, accountability, and reliability in product offerings and technical services, leading to enhanced performance and increased productivity through continuous research and development efforts. The company serves as a one-stop platform for all customer solutions with a focus on continual delivery of IT-enabled support systems. For further queries or to apply for the position, please contact Priyanka (HR) at 9804149788. All information provided will be handled confidentially in accordance with EEO guidelines.,

Posted 5 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and the US. We cater to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, our company has built its foundation on a high level of customer satisfaction, unmatched services, and support functions. We believe in trust, accountability, and reliability of our products and technical services, enhancing the performance of our in-house talents and increasing productivity through continuous research and development. We take pride in being the single point platform for all solutions to our customers, offering continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. If you are looking to work in a growing company that offers great benefits and numerous opportunities, this could be the perfect role for you. **Job Profile:** - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and recommending the best plan to resolve the issue - Selling technical support plans along with relevant software to customers **Candidate Profile:** - Must have prior experience in Outbound Tech Support for a minimum of 6 months to 1 year - Proficient in closing their own calls - Possess excellent convincing and sales skills **Salary:** Rs. 15,000-22,000/month (fixed) + Huge Incentives **Shift:** US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account with huge incentives - 24 leaves in a year along with compensatory offs and birthday leaves - Daily/Monthly Incentives - Spot Incentives - No extension of shift timings - Medical benefits - Salary is not a constraint for the right candidate - Working Days: 6 days a week For further details and to apply for the position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential as per EEO guidelines.,

Posted 6 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and the US. The company has been providing Telemarketing services to offshore consumers and business entities since 2014. In a short span of time, Adeeba E-Services Pvt. Ltd. has established a strong foundation focused on high levels of customer satisfaction and unparalleled services and support functions. The company values trust, accountability, and reliability in its products and technical services. This commitment has not only improved the performance of the in-house talents but has also enhanced the productivity of the company and its related products through continuous research and development. Adeeba E-Services Pvt. Ltd. aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. We are currently looking to fill the position of Inbound Technical Support Associate for the US Shift. This is an immediate hiring opportunity at a rapidly growing company that offers excellent benefits and numerous growth prospects. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the most suitable solutions to customers. - Promoting and selling technical support plans and relevant software. **Candidate Profile:** - Previous experience in Outbound Tech Support for a minimum of 6 months to 1 year. - Proficiency in independently handling and resolving customer queries. - Strong persuasive and sales skills are essential. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift Timing: US Shift. **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account along with generous Incentives. - 24 leaves per year, compensatory offs, and birthday leaves. - Daily and Monthly Incentives. - Immediate Incentives for exceptional performance. - No extension of shift timings. - Medical benefits. - Salary is negotiable for the right candidate. - Working Days: 6 days a week. For more information or to apply for the position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured, all your personal information will be handled confidentially in compliance with EEO guidelines.,

Posted 4 weeks ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. With a strong focus on customer satisfaction, Adeeba E-Services has established a reputation for delivering unmatched services and support functions. The company's foundation is built on trust, accountability, and reliability in its products and technical services. Through continuous research and development, Adeeba E-Services has not only enhanced the performance of its in-house talents but also increased the productivity of the company and its related products. As a Customer Service Executive/Technical Support Executive for the inbound voice process (Technical Support) at Adeeba E-Services Pvt. Ltd., your responsibilities will include: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems and suggesting the best solutions to customers. - Recommending and selling technical support plans along with relevant software. Benefits and facilities offered by Adeeba E-Services Pvt. Ltd. include: - Fixed salary credited on the 1st of every month in the salary account. - 24 leaves in a year, compensatory offs, and birthday leaves. - Lucrative incentives. - No extension of shift timings. - Friendly working environment. Candidate Profile: - Experience in outbound tech support for more than 6 months to 1 year. - Ability to independently handle and resolve customer calls. - Strong convincing and sales skills. - Salary: Rs. 12,000-22,000 per month (fixed) plus substantial incentives. - Shift timings: UK/US Shift. - Working days: 6 days a week. For further queries or to apply for the position, please contact Priyanka (HR) at 9804149788. All the information provided by applicants will be kept confidential in accordance with EEO guidelines.,

Posted 4 weeks ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba has established a foundation focused on high levels of customer satisfaction, unmatched services, and support functions. The company prioritizes trust, accountability, and reliability in its products and technical services. Through continuous research and development, Adeeba aims to enhance the performance of its in-house talents and increase productivity day by day. The company serves as a single platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for the US shift. As a Tech Support Associate, you will have the opportunity to work in a growing company that offers excellent benefits and numerous opportunities for career advancement. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and recommending appropriate solutions to customers. - Offering technical support plans and relevant software to customers. **Candidate Profile:** - Experience in outbound tech support for at least 6 months to 1 year. - Ability to independently close customer calls. - Strong persuasive and sales skills. - Salary: Rs. 15,000 - 22,000 per month (fixed) + generous incentives. - Shift: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with significant incentives. - 24 leaves per year, compensatory offs, and birthday leaves. - Daily and monthly incentives, spot incentives. - No extension of shift timings. - Medical benefits. - Salary is competitive based on the candidate's profile. - Working Days: 6 days a week For more information or to apply for this position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential in accordance with EEO guidelines.,

Posted 1 month ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,

Posted 1 month ago

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0.0 - 3.0 years

0 - 0 Lacs

west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions. Adeeba E-Services Pvt. Ltd. operates in consonance with trust, accountability, and reliability of their own products and technical services. This approach has not only enhanced the performance of their in-house talents but also increased the productivity of the company and its related products through continuous research and development. The company prides itself on being a single point platform for all solutions to their customers, ensuring continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. Join our team and work at a company that provides great benefits and numerous growth opportunities. Job Profile: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems efficiently and recommending the most suitable solution to the customer. - Selling technical support plans along with relevant software. Candidate Profile: - Required Experience: Minimum 6 months to 1 year in Outbound Tech Support. - Ability to independently close calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift Timing: US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account along with generous incentives. - 24 leaves in a year including comp offs and birthday leaves. - Daily and Monthly Incentives. - Spot Incentives. - No Extension of Shift Timings. - Medical Benefits. - Salary is negotiable for the right candidate. - Working Days: 6 days a week. For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,

Posted 1 month ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,

Posted 1 month ago

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0.0 - 3.0 years

0 - 0 Lacs

west bengal

On-site

You are invited to join Adeeba E-Services Pvt. Ltd. as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. This is an immediate hiring opportunity that provides a chance to work in a dynamic environment with numerous growth prospects and attractive benefits. As a Tech Support Associate, your primary responsibilities will involve addressing inbound calls related to printer, router, and antivirus issues raised by customers. Your role will include diagnosing the problems effectively and suggesting suitable solutions to the customers. Additionally, you will be responsible for offering technical support plans and relevant software to enhance customer experience. To excel in this role, you should have a minimum of 6 months to 1 year of experience in Outbound Tech Support. It is essential that you possess the ability to independently resolve customer queries and successfully close calls. Strong persuasive and sales skills are also required to effectively communicate with customers and promote technical support plans. The compensation for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed) along with substantial incentives. The working shift is aligned with the US timings. At Adeeba E-Services Pvt. Ltd., we offer numerous benefits and facilities to our employees. These include fixed salary disbursement on the 1st of every month, generous incentives on a daily and monthly basis, immediate spot incentives, a comprehensive leave policy with 24 leaves in a year, as well as comp offs and birthday leaves. We ensure strict adherence to shift timings without any extensions and provide medical benefits to all employees. The salary package is negotiable based on the candidate's suitability for the role. If you are seeking a challenging yet rewarding career opportunity in the field of technical support, Adeeba E-Services Pvt. Ltd. is the place for you. Join us and be a part of a supportive team environment that values your contributions and offers continuous growth opportunities. For further details and to apply for this position, please contact Priyanka (HR) at 9804149788. Rest assured, all your personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,

Posted 2 months ago

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