International Voice Executive

Epiv Solution And Services

0 - 4 years

0 Lacs

pune maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

international call center voice process customer service communication skills fluent english freshers call handling

Work Mode

On-site

Job Type

Full Time

Job Description

You are a dedicated International Voice Executive joining the team at EPIV Solutions in Pune. Your role involves managing inbound and outbound international calls with professionalism and courtesy, providing clear and accurate information to customers, and resolving customer issues promptly to ensure a positive customer experience. It is essential to have fluent English communication skills to effectively liaise with international clients and team members. As a fresher, you have the opportunity to develop your skills in a call center setting with no prior work experience required. Your responsibilities include documenting customer interactions, collaborating with team members to enhance service levels, participating in training sessions to improve call handling skills, and adhering to company policies and guidelines. By meeting performance targets and contributing to team success, you play a key role in delivering exceptional customer service. For more information, contact HR at 7840907697 and send your resume to 9921521249.,

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International Voice Executive