International Voice Customer Support-Banking Domain

The job is based in Bangalore and is a permanent position in the banking domain. As an International Voice Customer Support representative in the Banking Domain, you are required to have a minimum of 4 years of experience, with a maximum cap at 12 years. For the SME role, the experience required is between 4 to 7 years with a maximum compensation of 7.50 LPA, while for Team Lead, the experience required is between 6 to 12 years with a maximum compensation of 10 LPA. Key responsibilities include managing people, attrition, shrinkage, SLA, and KPI. The salary range for this position is between 6 LPA to 10 LPA. The company expects candidates to be immediate joiners, with qualifications ranging from Any Graduate to Postgraduate. The role involves working in a flexible US shift and requires physical presence in the office. Candidates should possess the following skills: 1. Experience in an international voice customer service role within the banking domain. 2. Strong people management and analytical skills. 3. Experience in shrinkage management, client management, attrition management, stakeholder management, inbound and outbound call handling. 4. Excellent communication skills. 5. Proficiency in MS Office. Interested applicants can contact Amzad Ali at 9900024952 or share their CV with Amzad@inspirationmanpower.co.in.,