International Voice Customer Support

1 - 6 years

0 - 3 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description


SEND YOUR UPDATED RESUME TO 90328 41808

Process: International Voice Customer Support

Work Mode: Work from Home (Hyderabad candidates only)

Compensation:

Freshers 4.5 LPA

Experienced 5.5 LPA

Interview Mode: Walk-in (HR, Assessment & Ops Rounds)

Roles & Responsibilities

* Handle inbound and outbound customer calls professionally.

* Provide accurate information and resolve customer queries effectively.

* Ensure high levels of customer satisfaction through excellent service.

* Escalate complex issues to higher teams when required.

* Maintain call quality, compliance, and productivity standards.

Update customer records and document call information accurately.

Requirements

* Excellent communication skills (mandatory)

* Must be based in Hyderabad

* Laptop kit will be provided by the company

* Candidate must have:

* Stable Wi-Fi connection

* Power backup facility

* Willingness to work in rotational shifts

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