Posted:4 days ago|
Platform:
Work from Office
Full Time
• Provide customer support via phone calls for international customers, in English languages.
• Manage customer expectations & ensure customer satisfaction.
• Document customer interactions for review and follow-up.
• Utilize computing and technical expertise to respond to customer inquiries.
• Regularly review customer feedback and take measures to improve customer service.
• Inform customers on the steps to follow to exploit services of the company.
• Handle customers problems, enquires, and complaints in a professional and timely manner.
• Provide support to customers in multiple languages via phone, email, or chat.
• Recognize and refer potential complaints that require support from supervisors.
• Ensure that customer queries are addressed in a timely and accurate manner.
• Regularly update customer database with accurate information.
• Strong ability to communicate in English languages.
• Excellent problem-solving and customer service skills.
• Good working knowledge of computers and telephone systems.
• Patience with customers and ability to handle tough situations.
• Ability to work in shifts including any rotational shifts
Interested Candidate whatsapp me fastly 9667943107
Velocis
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
2.5 - 4.0 Lacs P.A.
Experience: Not specified
1.75 - 2.5 Lacs P.A.
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Thane, Navi Mumbai, Mumbai (All Areas)
Experience: Not specified
1.5 - 3.75 Lacs P.A.
Mumbai, Thane, Navi Mumbai
Experience: Not specified
1.25 - 3.5 Lacs P.A.
Thane, Navi Mumbai, Mumbai (All Areas)
Experience: Not specified
1.25 - 3.5 Lacs P.A.
Mumbai, Navi Mumbai, Pune
3.75 - 6.0 Lacs P.A.
New Delhi, Gurugram, Delhi / NCR
6.0 - 8.0 Lacs P.A.
9.0 - 15.0 Lacs P.A.
Experience: Not specified
1.75 - 2.25 Lacs P.A.
