International Patient Coordinator

Job Description

Job Title: International Patient Coordinator Job Type: Full-time Location: Kharghar, Navi Mumbai Job Summary: We are seeking a compassionate International Patient Coordinator to join our medical tourism company. The successful candidate will be responsible for serving and assisting international patients at different hospitals/hotels and coordinating with Hospitals/Surgeons. The ideal candidate will have excellent communication skills in English, be able to work independently and have a passion for helping others. Key Responsibilities: Help international patients and their families in availing medical treatment/surgery at our partner hospitals Ensure that patients receive the highest level of care and attention. Provide timely coordination between patient, hospital, hotel and internal team responsible for operations Communicate with international patients/families regarding appointments, care plans, financial, health and concierge resources available Manage patient expectations and ensure that they are satisfied with the services provided Maintain accurate and up-to-date records of all patient interactions Qualifications: Master’s degree in healthcare administration, business administration, or a related field with 1+ years of experience in healthcare administration, medical tourism, or a related field. Bachelor’s degree in healthcare administration, business administration, or a related field with 3+ years’ experience Excellent English communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Passion for helping others. Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Supplemental Pay: Yearly bonus Location: Kharghar, Navi Mumbai, Maharashtra (Required) Work Location: In person