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Tech Mahindra
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International Customer Support(voice process)

International Customer Support(voice process)

Tech Mahindra

1 - 4 years

3 - 4 Lacs

Hyderabad

Posted:3 weeks ago| Platform:

Apply

Skills Required

Excellent communication Inbound Calls International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Mahindra is hiring for International Voice Process !!

Only Relevant Experienced & Immediate Joiners can Apply

Contact Person - Ameed ( Mention the name on the Top of the Resume)

Email -AM001115617@techmahindra.com

Contact - 9704779496

Requirement:

Candidate should have minimum 6 months of experience in International inbound voice experience ( Customer Support) with relevant documents.
Candidate should be excellent in communication ( English).
Should be ready to work in Night shifts / Graveyard Shifts.
Should be aware of KPIs /Metrix e.g.: AHT , Call Quality , C- Sat & D-Sat etc.
Should be good in Customer handling Skills ( aware of call etiquettes).
Should be able to speak on free speech for 2-3 minutes.

Minimum Qualification - Any Grads or UG

5 Days Working ( 2 Rotational Week- Off)

Both way Cab Facility

Salary :

A decent hike on the last CTC.

Interview Rounds:

1.HR Round

2.Operations

3.Versant

Perk & Benefits :

1)

2)

Carry all Soft copy of Experience & Educational documents.

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