0 - 31 years
3 - 4 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
Voice Process (IN Bond Process) 📍 Location: Pune 🕒 Shift: 8:00 PM – 5:00 AM (Cab Facility Available) 📅 Working Days: 5 Days (Rotational Week Off) 💼 Experience Required: Minimum 6 months in a Voice Process (IN Bond) 💰 Salary: ₹4.92 LPA + Attractive Incentives Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries efficiently while ensuring high customer satisfaction. Maintain accurate call records and update CRM systems as needed. Adhere to process compliance and performance metrics. 2️⃣ Blended Process (Voice + Non-Voice) 📍 Location: Pune 🕒 Shift: 8:00 PM – 5:00 AM (Cab Facility Available) 📅 Working Days: 5 Days (Rotational Week Off) 💼 Experience Required: Minimum 1 year in a Blended Process 💰 Salary: ₹4.5 LPA Responsibilities: Engage with customers via calls, emails, or chats to resolve inquiries. Provide accurate information and excellent support across multiple channels. Maintain high service quality and compliance with standard procedures. Collaborate with internal teams to escalate and resolve complex issues. ✅ Perks & Benefits: Cab Facility (Both Pick-Up & Drop) Performance-Based Incentives Growth Opportunities within the Organization please call:7227001043
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