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Transworld Systems India
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International Collections Process

International Collections Process

Transworld Systems India

0 - 4 years

3 - 4 Lacs

bengaluru

Posted:1 hour ago| Platform:

Apply

Skills Required

fluent english credit card collection credit collection recovery debt collection collections us collections bad debt customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for Amex- International Voice Process for Customer Service, Sales, Retentions, or/ Credit Card Collections profiles.

Role & responsibilities

Credit Collections, Bad Debt, Old Dues, Recovery, recovery portfolio with respect to collections
Contact customers to negotiate payment plans & resolve outstanding balances.
Explain payment plans and the importance of timely payments.
Update account notes accurately and adjust statuses per guidelines.
Research and resolve disputed balances
Review collection up unit and changes account status based on established procedures.

Qualification Required

HSC or 10+2 -Diploma / Graduation required
Minimum 1 year of International US Credit Card Debt Collections, customer service, sales, or retention experience required.
Strong English skills (written & verbal).
Experience in credit card collections is a plus.
Must follow a set schedule, including breaks and lunches

Shift:

Week Off

Transport

Build Your Future! Come join our thriving team as a Recovery Specialist! We are seeking ambitious, self-motivated, and driven people just like you for a rewarding career in the customer service arena.

(Transworld Systems India)

Paid training
Team-oriented work environment
Growth opportunity
Generous Incentive opportunity
Comprehensive benefits package available: including medical insurance/ ESIC, paid time off, and paid holidays!
Transport facility (Depending on policy and shift) - Transportation provided
Working 5 days/week

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