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6.0 - 11.0 years

20 - 25 Lacs

Gurugram

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KPMG India is looking for Manager - Investment Banking, Turnaround Management to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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0.0 - 4.0 years

2 - 6 Lacs

Kolkata

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Are you looking for jobs in Kolkata that provide an opportunity to work with international clientsDo you want to develop your career in the customer service industry with a top player in the CX spaceFusion CX is hiring for an exciting CSA job vacancy in Kolkata that offers exposure to global markets, a supportive work environment, and ample growth potential. As an International Customer Service Associate (CSA) in Kolkata, you will play a crucial role in delivering world-class voice-based support to international customers across the globe, ensuring exceptional service with a keen eye for detail and accuracy. Join our team at Fusion CX and take the next step in your career with a company that values its people and invests in their success. Multiple openings await; apply now! Job Description International Customer Service Associate Role responsibilities of an International Customer Service Associate in Fusion CX Kolkata: Provide Voice-based support to customers. Should have a high level of attention to detail and accuracy. Should have computer operating knowledge. Job Requirements International Customer Service Associate The qualities and attributes of an ideal candidate for the International Customer Service Associate in Kolkata: Bachelor s degree Excellent English communication skills. Should be willing to work US and UK shifts. Should be willing to work in the office Candidates who are pursuing their graduation from distance learning can also apply, but they must ensure that the examinations are taken after 06 months from the date of joining. Freshers can also apply. Why Join Fusion CX At Fusion CX, we don t just offer a job we offer a career journey. If you re seeking jobs in Kolkata with a dynamic, global reach and want to work for a company that values your growth, Fusion CX is the place for you. We believe in creating a culture of growth where employees are given the resources, training, and support they need to succeed. Join us as an international customer service associate in Kolkata and enjoy the following opportunities: Employee-Centric Culture: At Fusion CX, our people are at the heart of everything we do. We provide comprehensive training, mentorship programs, and a collaborative environment that fosters career growth and personal development. Career Development: This CSA job vacancy in Kolkata offers significant opportunities for professional advancement within the organization and the customer service sector. We believe in promoting from within and offer clear career progression for dedicated and motivated candidates. Work-Life Balance: We understand the importance of balancing work and personal life. Enjoy a fixed CTC with a 5-day work week, offering stability and the flexibility to pursue your personal goals outside of work. Global Exposure: Work with international clients and gain valuable experience handling customer support across global markets. This is a great opportunity to enhance your professional skills and broaden your career horizons. Supportive Team: Join a company that focuses on excellence in customer experience. At Fusion CX, you ll be part of a supportive team that encourages collaboration and recognizes the contributions of each team member. If you re looking for a CSA job vacancy in Kolkata where you can build a career, gain international exposure, and grow professionally, apply now to join Fusion CX!

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2.0 - 7.0 years

9 - 13 Lacs

Mumbai

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Looking for a leadership opportunity in Mumbai s thriving customer service spaceFusion CX is hiring a Customer Success Lead / Senior Operations Manager in Ghansoli, Mumbai, to drive frontline excellence and customer delight. This is your chance to lead high-performing teams, work with global clients, and elevate service delivery in a fast-paced, people-first environment. If you re a seasoned professional looking for successful customer jobs in Mumbai or exploring Sr. Operations Manager roles in the BPO or SaaS sectors, this could be your next big career move. Job Description Customer Success Lead About the Role As a Customer Success Lead, you will be responsible for managing a customer service team, ensuring seamless operations, and driving customer satisfaction (CSAT), NPS, and quality KPIs. You ll work closely with cross-functional teams to identify customer pain points, resolve issues, and elevate the overall service experience. Your leadership, coaching, and analytical insights will be essential in fostering a performance-driven culture within the operations team. Key Responsibilities Lead and manage a dynamic customer service team to achieve operational excellence. Drive key performance metrics such as CSAT, NPS, and Quality Scores. Handle and resolve escalated customer issues with empathy and urgency to ensure customer satisfaction. Collaborate with internal departments to address customers pain points and improve customer journeys. Deliver coaching, mentoring, and training initiatives to upskill team members. Champion a customer-first mindset while maintaining business goals and team productivity. Job Requirements Customer Success Lead What We re Looking For Proven experience in customer service and team leadership. Excellent communication problem-solving skills. Proficiency in CRM and customer support tools. Ability to thrive in a fast-paced, target-oriented environment Prior experience in BPO, SaaS, or e-commerce operations is highly desirable. A strategic mindset with hands-on execution capability. Why Join Fusion CX At Fusion CX, we don t just deliver support, we build experiences that customers remember. As a Customer Success Lead in our Mumbai team, you ll be empowered to drive transformation at scale while growing with a company that s reshaping global CX. Here s why Fusion CX is the right fit for leaders who want to make an impact: Lead with Purpose: Make a real difference by shaping service strategies that improve customer lives across industries. Global Exposure: Work with international clients and cross-functional teams in a digitally driven, innovation-led culture. People-First Workplace: Enjoy a collaborative, inclusive, and growth-focused environment that values leadership and initiative. Career Acceleration: Take advantage of performance-driven promotions, skill-building resources, and clear leadership pathways. Dynamic Culture: Thrive in a workplace that balances ambition with empathy where ideas are heard and results are rewarded. If you re ready to step into a role that combines leadership, purpose, and real growth, apply now and take your next step forward with Fusion CX.

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1.0 - 5.0 years

6 - 10 Lacs

Surat

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Understand client requirements and translate them into actionable tasks. Take detailed notes and create project-related documents, diagrams, and requirement architecture. Oversee and coordinate development tasks within the team. Conduct and participate in client meetings, requirement discussions, and provide updates to the client and product owner. Work in late shifts as per project demands. Handle support queries and ensure timely resolution. Act as a bridge between technical teams and clients, ensuring smooth communication. Manage project timelines, risks, and dependencies effectively. Assist in the preparation of project reports and documentation. Support the team in handling eCommerce-related development projects. Requirements Experience: Minimum 1.5 years in a similar role. Educational Background: Bachelors degree in Computer Science, IT, or a related field. Technical Knowledge: Must have experience in software development and database management. Project Management Skills: Ability to document requirements, create diagrams, and manage client expectations. Communication Skills: Excellent written and spoken English (minimum 4/5 rating). Industry Knowledge: Prior experience or knowledge in the eCommerce domain is preferred. Flexibility: Willingness to work in late shifts and handle multiple responsibilities, including PM, BA, and technical support tasks. Benefits

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1.0 - 4.0 years

3 - 6 Lacs

Gurugram

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Vuram Technology Solutions Pvt Ltd is looking for Senior Associate - Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.

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0.0 - 3.0 years

1 - 4 Lacs

Gurugram

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NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries. Link for our website: https://www.niit.com/mts/ NIIT is hiring for Exectuive Client Services role. (Client Executive) Experience : 0 to 2 yrs only Skills : Client servicing, training administration, handling escalations, excellent communications, international process exposure, good in Excel & PowerPoint. Shift : Must be comfortable with rotational shift including night/early morning shifts Location : Gurgaon sector 34. Both side transportation facility for hiring zone areas. Interested ones, please share your cv at Jasleen.2.Kaur@niitmts.com (704245078) A AMCS is the single point of contact for interacting with customer stakeholder/ manager for a defined region/ program. He/She would be responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/She is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. Responsibilities : Manage and Administer all activities end-to-end for assigned programs. • Pre-work tracking and following up with participants to ensure completeness. • Booking the venue for offsite activity or social events. • Provide support / help for all types of training events. • Managing nomination list for programs and working with the onsite team. • Marketing programs if required and as per client process requirements. • Ensure offsite training event activities are performed as per the Event Readiness Process/System. • Communicate with instructors and outside vendors using both written and spoken correspondence. • Coordinate and block Instructors dates & timing in lines with the training and workshop calendars. • Arrange for the training materials, manuals, hand-outs and other instructional aids; as well as equipment setup (like AV, toys, etc.) and refreshments. • Manage the training logistics (training room booking, manage access,photographer, etc.) and share detailed information to participants and trainers in advance. • Monitor completion of training activities such as Pre-work, Certificates. • Update Wiki/SharePoint/Global Website or client required site. • Ensure activation of registration link, roster & logistic management on the LMS. • Communicate with the internal and external vendors and ensure readiness ofthe Purchase Order. • Manage LMS Administration activities for blended trainings. • Maintain attendance records and feedback sheets, issuance of certificate, etc. • Generate reports from stated tool and update employee database as per the process. • Calibrate with customer stakeholders for any changes/updates in the training events/programs. • Ensure smooth running of events as per the program / course metadata in the CRM. • Follow the workflow / communication process on the CRM and adherence of case management process. NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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1 - 6 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Sneha @ 8448100705 Achievement of allotted sales targets Lead generation Accumulating prospective calls and cultivating them into business Making daily sales reports Achievement of allotted sales targets Lead generation Making daily sales reports Required Candidate profile Need Immediate Joiner Hiring for Gurgaon Interview will be face-to-face Candidates must have excellent communication skills and Sales Skills Interested call & Wtsapp Sneha @ 8448100705

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4 - 6 years

6 - 7 Lacs

Greater Noida

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We are looking for a Merchandiser with experience in furniture manufacturing or hard goods. The candidate must have excellent written and spoken English and should have prior experience in dealing with international clients.

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4 - 8 years

9 - 13 Lacs

Bengaluru

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KPMG India is looking for Senior - SAP-SD to join our dynamic team and embark on a rewarding career journey Manage SAP Sales & Distribution module activitiesCustomize workflows and manage data flowsResolve SD module-related user issuesLead implementations and support upgrades

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4 - 7 years

8 - 13 Lacs

Bengaluru

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KPMG India is looking for Senior - SAP- ABAP to join our dynamic team and embark on a rewarding career journey Develop custom programs using ABAP codingWork on SAP modules and user exitsDebug and enhance legacy systemsIntegrate SAP with external apps and systems

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1 - 4 years

8 - 12 Lacs

Mumbai

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KPMG India is looking for Analyst - TPRM-Advisory Services to join our dynamic team and embark on a rewarding career journey Support third-party risk management (TPRM) initiatives by assessing and mitigating risks associated with vendor relationshipsConduct risk assessments, due diligence, and compliance evaluations for suppliers, contractors, and business partnersAssist in developing frameworks, policies, and procedures for managing third-party risks effectivelyCollaborate with cross-functional teams to monitor vendor performance and ensure alignment with regulatory requirementsAnalyze data and generate reports on third-party risk exposures, providing insights for decision-makingAssist in the implementation of risk management tools and automation to enhance efficiency in TPRM processesStay updated on industry trends, emerging risks, and regulatory changes to provide proactive risk management recommendationsSupport the preparation of presentations and reports for senior leadership and clients on TPRM strategies and findings

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13 - 16 years

32 - 37 Lacs

Chennai

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KPMG India is looking for Manager - SAP-EWM to join our dynamic team and embark on a rewarding career journey Configure and support Extended Warehouse ManagementManage warehouse processes and stock movementsIntegrate with logistics and SAP modulesOptimize picking, packing, and shipping operations

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- 4 years

7 - 8 Lacs

Mumbai

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KPMG India is looking for Consultant - SAP-SF-Recruitment (RCM/RMK)- to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field

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5 - 8 years

9 - 13 Lacs

Bengaluru

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KPMG India is looking for Senior - SAP-FICO to join our dynamic team and embark on a rewarding career journey Configure and support SAP FICO modulesHandle financial accounting, reporting, and controlsIntegrate with MM, SD, and other modulesManage SAP documentation and user training

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5 - 8 years

8 - 13 Lacs

Mumbai

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KPMG India is looking for Assistant Manager - SAP-PMO to join our dynamic team and embark on a rewarding career journey Oversee SAP project governance and schedulingManage resources, budgets, and status reportsSupport project managers with documentationEnsure alignment with SAP implementation goals

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- 4 years

2 - 6 Lacs

Mumbai

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KPMG India is looking for Analyst - Regtech to join our dynamic team and embark on a rewarding career journey Analyze regulatory data and compliance toolsAutomate reporting workflows and validationsWork with legal and tech teams on frameworksTrack global regulatory trends and impacts

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4 - 7 years

7 - 12 Lacs

Bengaluru

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KPMG India is looking for Assistant Manager - SAP- ABAP to join our dynamic team and embark on a rewarding career journey Develop custom programs using ABAP codingWork on SAP modules and user exitsDebug and enhance legacy systemsIntegrate SAP with external apps and systems

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10 - 15 years

8 - 9 Lacs

Mumbai

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Qualification : Graduate Preferable: MBA in Sales and Marketing Experience : min 10 years experience in Export / International Sales and Marketing. Job Roles and Responsibility: International business development. Managing relations with International Clients. Preparing Monthly MIS Reports. Visiting International Clients. Participate in domestic and international exhibitions Guiding and Team Handling. Co-ordinate with purchase, production, and logistic department for proper execution and shipment of the order. Market Intelligence ( product / industry trends and competitors information). Update and maintain technical knowledge of products to closely work with Quality and new product development team. Monitoring of SAP ERP system related to Export Sales. Skill Required: Smart and Presentable Excellent verbal and written communication ( In English) Team handling and Leadership quality. Ready for International Travel Proficiency in Excel and PowerPoint Presentation Analytical Thinking Comfortable with ERP systems and latest technology Experience of working with International Chain stores About Company: King Metal Works was founded in 1970. We are the leading and largest manufacturers and exporters of diversified range of hollow ware, flat ware ,Kitchen Ware, and fabricated products, in stainless steel, aluminium and brass for hotels, restaurants and home use. We also manufacture deep drawn and fabricated OEM parts for kitchen equipment s and appliances. We have a products range of 3500 products and exporting to 70 countries across the globe. King Metal Works offers you end-to-end solutions (from conceptualizing - developing - Manufacturing - to packaging. It operates through 4 state-of-the-art manufacturing units located in and around the Mumbai city and with the employee a workforce of skilled and well-trained to meet the demand of our customers. We are adding new resources every year to cater to the changing and increasing requirements of our customer globally. www.kingmetal.com Kindly please acknowledge the mail & do the need full as soon as possible.

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7 - 12 years

22 - 27 Lacs

Mumbai

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The Third Party Risk Management Manager is responsible for overseeing the management and assessment of third-party relationships to ensure compliance with internal policies, industry regulations, and best practices. This role involves identifying, analyzing, and mitigating risks associated with third-party engagements to protect the organization against financial, operational, and reputational risks. Key Responsibilities: Develop and implement a robust third-party risk management framework and policies. Conduct risk assessments of third-party vendors to evaluate potential risks and compliance concerns. Establish and monitor key risk indicators to proactively identify and address risks in third-party relationships. Collaborate with internal stakeholders to ensure alignment between business objectives and risk management strategies. Review and negotiate contracts with third-party providers to include appropriate risk mitigation measures. Monitor and report on third-party risk exposure to senior management and governing bodies. Stay informed about regulatory changes and industry best practices related to third-party risk management. Qualifications: Bachelors degree in Business, Finance, Risk Management, or related field. Professional certifications such as Certified Third Party Risk Professional (CTPRP) or Certified Risk Management Professional (CRMP) are preferred. Minimum of 7 years of experience in risk management, compliance, or vendor management. Strong understanding of relevant regulatory requirements and industry standards. Excellent analytical, communication, and negotiation skills. Ability to work collaboratively across different organizational levels. The ideal candidate for this position will have a proven track record of successfully managing third-party risk within a complex organizational environment and demonstrating leadership in driving risk management initiatives. .

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- 5 years

2 - 4 Lacs

Thane, Navi Mumbai, Pune

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Roles and Responsibilities Provide exceptional customer service to international clients through various channels (voice, chat, blended). Handle client queries and concerns in a professional and timely manner. Work on multiple processes such as international voice process, international chat process, and blended process. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-5 year of experience in BPO/call center environment or related field. Fluent English communication skills with good pronunciation. Ability to work flexible shifts including rotational shifts (24x7). Strong problem-solving skills with attention to detail. Perks and benefits: Competitive salary and performance-based incentives. Comprehensive training programs and ongoing professional development. Health benefits and employee wellness programs. Friendly and supportive work environment. Cab Facility till nodal point How to Apply: P lease send your resume on below mention details. Pune Location: Shafakat : 7391077623 Pranaya : 7391077624 Pritpal : 9623462176 Dipika : 9623462146 Mumbai Location : Sukhjit - 8054864193 Ali : 8888850831 ziya : 8888850832 Infinites HR Services Pune : Cerebrum IT Park, B3, 1st floor, Cybage Tower Rd, Kalyani Nagar, Pune, Maharashtra 411014. Infinites HR Services Mumbai Thane : Fenkin Empire off no 404, 4th Floor, Thane West, 400601. Land Mark: Bhanushali Hospital, Station Road. Walkin Distance from Thane Railway Station. Meet Dipika / Surjit

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- 5 years

3 - 5 Lacs

Pune

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Roles and Responsibilities Provide exceptional customer service to international clients through various channels (voice, chat, blended). Handle client queries and concerns in a professional and timely manner. Work on multiple processes such as international voice process, international chat process, and blended process. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-5 year of experience in BPO/call center environment or related field. Fluent English communication skills with good pronunciation. Ability to work flexible shifts including rotational shifts (24x7). Strong problem-solving skills with attention to detail. Perks and benefits: Competitive salary and performance-based incentives. Comprehensive training programs and ongoing professional development. Health benefits and employee wellness programs. Friendly and supportive work environment. Cab Facility till nodal point How to Apply: P lease send your resume on below mention details. Pune Location: Shafakat : 7391077623 Pranaya : 7391077624 Pritpal : 9623462176 Dipika : 9623462146 Mumbai Location : Sukhjit - 8054864193 Ali : 8888850831 ziya : 8888850832 Infinites HR Services Pune : Cerebrum IT Park, B3, 1st floor, Cybage Tower Rd, Kalyani Nagar, Pune, Maharashtra 411014. Infinites HR Services Mumbai Thane : Fenkin Empire off no 404, 4th Floor, Thane West, 400601. Land Mark: Bhanushali Hospital, Station Road. Walkin Distance from Thane Railway Station. Meet Dipika / Surjit

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- 5 years

3 - 5 Lacs

Pune

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Roles and Responsibilities Provide exceptional customer service to international clients through various channels (voice, chat, blended). Handle client queries and concerns in a professional and timely manner. Work on multiple processes such as international voice process, international chat process, and blended process. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-5 year of experience in BPO/call center environment or related field. Fluent English communication skills with good pronunciation. Ability to work flexible shifts including rotational shifts (24x7). Strong problem-solving skills with attention to detail. Perks and benefits: Competitive salary and performance-based incentives. Comprehensive training programs and ongoing professional development. Health benefits and employee wellness programs. Friendly and supportive work environment. Cab Facility till nodal point How to Apply: P lease send your resume on below mention details. Dipika : 9623462146 Shafakat : 7391077623 Pranaya : 7391077624 Pritpal : 9623462176

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3 - 8 years

2 - 5 Lacs

Kolkata

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requirement for post of Lead generation exe with skills: must have exp in manufacturing export company must have exp in handling international clients excellent communication skills min 2+ years exp in Sales coordination , Lead generation role

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3 - 6 years

5 - 8 Lacs

Mumbai

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KPMG India is looking for Cyber Defense Professional to join our dynamic team and embark on a rewarding career journey. Monitor and defend enterprise systems against cyber threats using SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms. Investigate and respond to security incidents including malware infections, phishing attempts, and unauthorized access events. Perform forensic analysis and root cause assessments of security breaches to determine impact and implement countermeasures. Design and implement security controls, firewalls, and intrusion prevention mechanisms to harden systems. Conduct vulnerability assessments, penetration testing, and risk assessments to identify and remediate weaknesses. Collaborate with IT, SOC, and risk management teams to enforce security policies and incident response procedures. Develop and maintain playbooks for incident handling and disaster recovery scenarios. Provide timely reporting on threat metrics, attack vectors, and response effectiveness to senior leadership. Stay abreast of the evolving threat landscape and recommend new tools or practices to enhance defense capabilities. Participate in red/blue team exercises and simulate attack scenarios to test readiness and refine detection strategies.

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3 - 6 years

5 - 8 Lacs

Bengaluru

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BE, B-TEch, BCA, MCA, BSC, MSC computer science, Any technical graduate/post graduate. . Hands-on experience with DLP tools (e.g., Symantec DLP, Forcepoint DLP, Microsoft Purview, McAfee DLP, Digital Guardian, Netskope). Strong understanding of data classification, encryption, and regulatory compliance frameworks. Expertise in network security, endpoint security, and cloud security. Experience in SIEM integration, CASB solutions, and data discovery tools. Knowledge of incident response frameworks and forensic investigation techniques.

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