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Job Title: Client Coordinator Location: Remote Company: CuringBusy About CuringBusy : CuringBusy is a Fully Remote company , providing subscription-based, remote Executive Assistant services to busy Entrepreneurs, Business owners, and Professionals across the globe. We help entrepreneurs free up their time by outsourcing their everyday, routine admin work like calendar management, email, customer service, and marketing tasks like social media, digital marketing, website management, etc. Job Summary: We are seeking a proactive and highly skilled Client Coordinator to join our team. The ideal candidate will have experience with freelancing platforms like Fiverr and Upwork, a strong background in B2B sales, and a proven ability to manage and convert client calls into lasting partnerships. You will be responsible for managing client inquiries, ensuring seamless order management, and nurturing client relationships to drive high satisfaction and retention. Key Responsibilities: Client Calls & Conversion: Engage with clients over calls, convert inquiries into paying customers, and identify their needs to propose suitable service solutions. Freelancing Platforms: Navigate and leverage freelancing platforms such as Fiverr and Upwork for potential leads and client engagement. Client Query Management: Address client questions and concerns promptly, ensuring a smooth and positive experience throughout the client journey. Order Management: Oversee and coordinate the end-to-end order process to ensure client expectations are met. Relationship Management: Build and maintain strong client relationships by obtaining feedback, ensuring satisfaction, and implementing strategies to enhance retention rates. Sales & Target Achievement: Demonstrate exceptional sales abilities by consistently surpassing sales targets and adapting to dynamic client needs. Negotiation & Decision-Making: Use effective negotiation skills and sound judgment to handle complex business situations. Requirements: Bachelor’s degree in Sales, Business Administration, Marketing, or a related field. 2+ years of proven B2B sales experience with a successful track record in international client management. Proficiency with freelancing platforms like Fiverr and Upwork. Strong negotiation skills with a keen ability to make informed, strategic decisions. Experience in client relationship management, with an emphasis on customer satisfaction and retention. Previous experience in lead generation is preferred. Highly motivated, self-starter with a street-smart attitude and the ability to adapt to a fast-paced environment. Your Benefits : 1. Work from Home Job/Completely Remote 2. Directly report to the top management team 3. Opportunity to grow with a Fast-Growing Startup 4. Exposure to International Clients Job timings: 3 PM - 12 AM IST / 6 PM - 3 AM IST (Monday - Friday) Salary: As per Industrial Standards and your skillset Show more Show less
