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International Chat - Upselling || Gurgaon

International Chat - Upselling || Gurgaon

Teleperformance (TP)

0 - 3 years

2 - 3 Lacs

Gurugram

Posted:2 hours ago| Platform:

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Skills Required

Email Support Upselling Outbound Sales Outbound Calling International Lead Generation Sales Lead Generation International Outbound Sales International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide customer support through various channels such as calling, email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (calling+email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves) Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary - 27000/- Location- Gurgaon Contact - HR Satyabrata: 9748341411 or mail at satyabrata.palit@teleperformancedibs.com

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

464 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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International Chat - Upselling || Gurgaon

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International Chat - Upselling || Gurgaon

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Skills Required

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