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International BPO

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Gurgaon

Shift: Rotational (24*7)

Experience: Fresher or Experience both can apply Education

Qualification: HSC/Graduation

Job Description:

 Receive customer inquiries via chat/calls about products and services

 Responsible for Taking inbound Chats/Emails/calls from customers in US and UK

 Learn and practice on existing and new products offered

 Client Relationship Management via direct interactions with the clients

 Thoroughly Learn functions of software and products offered to customers

 Co-ordinate with other departments to fulfil needs

 Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel

Perks & Benefits:

 Night Shift allowance

 Incentive Provided

 Provident Fund

 Cab Available for Night shifts

Salary Range:

 20k – 30k Depending on candidate / Process

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental Pay:

  • Shift allowance

Language:

  • English (Required)

Location:

  • Gurgaon, Haryana (Required)

Work Location: In person

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