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0.0 - 5.0 years

2 - 3 Lacs

Navi Mumbai

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Walk-in interviews only Fresher and Experienced both can apply 5 days rotational shifts 2 days rotational offs Pure inbound customer service Voice process Good amount of incentives Need Fluent English Contact 8826770027 Shivam/ 7428370506 - Ritu

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0.0 - 5.0 years

3 - 6 Lacs

Chennai

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Job Opening: International Voice Process( Customer support )Opportunity International Voice Process Customer Support | Chennai (Ambit IT Park, Ambattur) Looking to start or grow your career in a global MNC? Join our vibrant customer support team and work in an international voice process with exciting growth opportunities! What We Offer: 5-Day Work Week (2 Rotational Week Offs) Professional Work Environment Training & Career Growth , Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Attractive Salary + Incentives Location: Ambit IT Park, Ambattur, Chennai Who Can Apply: Graduates only (Degree is mandatory) Freshers & Experienced candidates welcome Relieving letter not required Career gaps? No problem! Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Experienced / Freshers Welcome Salary: Best in Industry + Incentives Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to rubini.ravichandran@movate.com (Rubini HR) Hurry! Limited openings for immediate joining.

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Job Discription Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Details: Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Bhuvana-7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Neha-7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Roles & Responsibilities Handle calls to and from healthcare providers based in the US Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round For More Details Call HR Sadaf-6362015960 / 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 4.0 years

4 - 5 Lacs

Gurugram, Delhi / NCR

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We are Hiring for minimum 1 years exp. in international Voice or Chat Process. Chat Selection Process : HR Round Versant Round (Pass score 58 and above) CD Round Ops Round Voice Selection Process : HR Round Proctored Versant Round in office(Pass score 58 and above) Ops Round Requirements : Should have only international chat or voice experience of minimum 1 year. Excellent Communication skills. Comfortable for 10 hours shift and fixed night shift plus travelling hours. Cabs will be provided for pick and drop within hiring zone of 40 kms. Eligibility : Undergraduate/Graduate Mandatory Docs : Candidates must have previous companies reliving/experience letter. Current Company Offer letter and pay slips. Highest education PDC/Degree ID Proof PAN is mandate with updated image Thank & regards, Deepikaa Panchariya Spes Manning Solutions LLP https://www.linkedin.com/in/deepika-panchariya-b594101aa/

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0.0 - 2.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Walk-in Interviews Exciting Career Opportunities at Delhi Airport! We are hiring for the following positions: Ground Staff Customer Service Executives Ticketing & Reservation Staff Airport Duty-Free Sales Retail Store Staff (Airport) Telephonic Round Call us at: +91-9240234023 (100 Hotlines Available) Job Location : Delhi Airport Minimum Qualification : 12th Pass Age Requirement : 18–25 years ONLY (Please do not apply if you do not meet the age criteria) Walk-in Interview Details Timing : 10:00 AM – 5:00 PM Please bring your updated resume and passport-sized photographs Visit Any of Our Offices: Head Office – New Delhi CITA, Corporate Tower – 2nd Floor, Dwarka Mor Metro Station (Opp. Metro Pillar No. 766), Landmark: Above Yes Bank Nearest Metro Station : Dwarka Mor City : New Delhi – 110059 Branch Office – Panipat, Haryana 2nd Floor, SCF 36, 12, Above Domino’s Pizza, Huda Sector 11, Panipat – 132103 Start your career in the aviation and airport retail industry with CITA! Walk in today – Limited positions available!

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad

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Role & responsibilities Interact with international customers via voice calls (inbound or outbound). Understand customer needs, provide accurate information, and resolve issues promptly. Maintain a high level of professionalism and empathy during all interactions. Meet individual targets and KPIs, including call quality, AHT (Average Handling Time), and CSAT (Customer Satisfaction). Document customer interactions and update CRM systems accordingly. Collaborate with team leaders and support teams to resolve complex issues. Follow company policies and compliance standards. Preferred candidate profile Minimum 6 months to 3 years of experience in international voice support (US/UK/AU process preferred). Excellent verbal communication skills in English (neutral accent preferred). Good interpersonal skills and the ability to handle challenging conversations. Familiarity with CRM tools and call center systems. Ability to work in night/rotational shifts, including weekends if required. Strong problem-solving and active listening skills. Educational Qualification: Graduate or undergraduate with relevant experience. Nice to Have: Experience in tech support, telecom, BFSI, or e-commerce domains. Knowledge of basic troubleshooting for technical support roles. Compensation & Benefits: Competitive salary with performance-based incentives. Health insurance, PF, ESI, and other statutory benefits Interested candidates contact the below recruiter or walk in. Prasanna 9494559622

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Responsibilities: Maintain high call quality through effective communication techniques. Manage international calls for clients in various countries. Collaborate with team members on process improvements. Office cab/shuttle Cafeteria Health insurance Provident fund

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0.0 - 5.0 years

2 - 4 Lacs

Chennai

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HIRING!!!! Alldigi Tech is hiring for International Voice Process, Kindly please come for a Walk-In Interview Timing: 12:30AM to 4PM Address: 46B, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Job Criteria: Handling customer queries and request for the services Understand customer requirement and provide the best customer service experience. Candidate should be fluent in English, Written and verbal. Required only immediate joiners and somebody in Chennai currently. 1-4yrs Experience in International Voice Process Freshers with excellent communication can apply Any graduation with no backlogs Shift & Cab: Shift Timings 5:30PM to 10:30AM (Any 9.5hours fixed by the management) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (15km radius from office location) Food will be provided based on the shifts Intrested candidates can come for direct walk in to given address HR : Litto 9629739021

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0.0 years

1 - 3 Lacs

Chennai

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Greetings from AGS Health! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment. To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis clearly and coherently in the billing system To utilize the P&Ps (policies and procedures) established for the process, and also stay updated with changes made to the P&Ps To improve the performance based on the feedback provided by the reporting manager/quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, MBA, MCA, Maths), and 10+12+Diploma. Passed out year 2019 to 2025 2025 passed out candidates should have the final semester result as mandatory. Please Note : B.E/B.Tech/ME/M. Tech - are not eligible to apply Interview Process: Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts. Transport : Two-way transport is available based on boundary limits. Location: Chennai - Ambattur Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp their updated resume to 8754478884 - Shyamalatha Direct walk-in. Please mention shyamalatha in your resume Thanks & Regards, Shyamalatha Team Lead - Talent Acquisition AGS Health.

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2.0 - 5.0 years

4 - 6 Lacs

Hyderabad

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MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR HYDERABAD SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-7 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

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0.0 - 3.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.50 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Fixed Variables Monthly Incentive Free Cabs 15 Day Accommodation Up to 10K Relocation Bonus Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

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1.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

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Hi, We are hiring for Leading ITES Company for Customer Support Role . Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in customer service 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year International Voice / Customer Support Experience Required Good Communication Candidate should not have any exam in next 4 to 6 months Comfortable for 24*7 Shifts Candidate Should Have Basic Computer Knowledge Candidate Should Have Inclination Towards Customer Service Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

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1.0 - 4.0 years

3 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

2 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

2 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

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Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

4 - 4 Lacs

Prayagraj, Varanasi, Kolkata

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Interantional Voice Process (B2B) Graduation required Salary for Freshers - 21k Inhand Exp Upto - 26k Inhand Lucrative Incentives US Shifts | Sat\Sun fixed offs Both Side Cabs Contact = Abhay 7678331542 Required Candidate profile Excellent Communication skills required Freshers are welcome Graduation required Any location within delhi NCR Immediate Joiner Required Perks and benefits Sat\Sun Fixed Offs

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0.0 - 5.0 years

2 - 3 Lacs

Lucknow

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To Apply, Fill the CSR International Voice & Chat Support - https://forms.gle/QtJWjfB3KXgJMfNx9 English Communication is preffered Educational Qualification - Graduation Experience Required - Fresher / Domestic/International BPO Work Location - Lucknow Uttar Pradesh Work From Office- Work From office Working Days: 5 Days Working Interview Mode: Walk-In *Locations: Gomti Nagar, Lucknow Uttar Pradesh U.P *Processes: *International Voice Support *International Chat Support *Domestic voice (Candidates can be considered for either or both, based on skills and requirement) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Candidates with prior BPO/customer service experience are also encouraged to apply *Fluent English Communication* *Mandatory* *Salary Details:* * *Up to 23,000 per month ( Based on Your skills ) Additional Benefits: *Travel allowance provided * Cab facility available for female employees in odd hours * Opportunity to work with a global customer service leader * Professional work environment with growth opportunities Walk-In Interview Details: The details will be shared after successfull screening of the candidate. Timings: 11 am to 2 pm What You Bring to the Role With 6 months or more customer service experience is preferred but Freshers are also welcome to apply Graduate Any Stream Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile Experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

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1.0 - 6.0 years

3 - 4 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

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CSR International Process (Voice Chat & Blended Process) EasyJet | Airbnb | PayPal | FIS | JP | NRE To Apply, its required to submit the Google Application Form (Dont Skip Its Mandatory) : https://forms.gle/krZV2DcPAyJ1687D9 *Locations:* Malad & Thane *Processes:* Voice, Chat & Blended (Majorly Voice) *Process Names:* EasyJet | Airbnb | PayPal | FIS | JP | NRE (Kindly note there are more processes apart from these) Jop Openings For Companies: Teleperformance, Tech Mahindra, Concentrix, Eclerx ) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Undergraduates* Must have minimum *6 months of BPO experience* *Fluent English Communication* *Mandatory* *Salary Details:* * *International Process:* 25,000 35,000 English Communication is must Educational Qualification - Graduation - Freshers Welcome ( Good English is must) Experience Required - International BPO Preferred Work Location - Malad & Thane (Mumbai Locations) Work From Office - In office Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-5 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

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