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Sudhmura Services Private Limited
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International BPO Executive

International BPO Executive

Sudhmura Services Private Limited

1 - 31 years

2 - 8 Lacs

rohini new delhi

Posted:3 days ago| Platform: Apna logo

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Skills Required

writing service editing proofreading onboarding crm strategies research support training communication negotiation persuasion

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Counsel prospective clients (students, researchers, academicians, and professionals) about our writing and publication services. Understand the requirements of clients and recommend the most suitable service package. Achieve monthly and quarterly sales targets consistently. Manage inbound inquiries and proactively follow up with leads through calls, emails, WhatsApp, and virtual meetings. Maintain strong product knowledge of writing, editing, proofreading, and publication services. Handle objections effectively and provide accurate information to build trust and credibility. Collaborate with internal teams to ensure smooth onboarding and service delivery for clients. Maintain records of sales activities and update CRM regularly. Identify new opportunities and strategies to increase sales and customer base. Experience Required 1 to 6 years of proven sales experience, preferably in: Academic writing services Research publication support Education or training industry Track record of consistently achieving sales targets. Experience in consultative selling and handling academic professionals will be an added advantage. Key Skills Strong communication and interpersonal skills (verbal & written). Ability to understand academic/research-oriented client requirements. High IQ, quick learner, and ability to explain services clearly. Good negotiation and persuasion skills. Target-driven, self-motivated, and disciplined. Familiarity with CRM tools and MS Office.

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International BPO Executive