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Ienergizer
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International BPO Executive

International BPO Executive

Ienergizer

0 - 31 years

4 - 7 Lacs

sector 60 noida

Posted:1 day ago| Platform: Apna logo

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Skills Required

chat resolve communication support

Work Mode

On-site

Job Type

Full Time

Job Description

ienergizer noida is hiring for Go magenta US Telecom Blended Process (70% chat & 30% voice),  5 days a week working with rotational shifts and rotational offs., no cab,  salary - Rs.45000 ctc and Rs.38400 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33400 inhand (for 06 months to 01 year of exp.), work from office profile Key Responsibilities: - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. - Manage customer interactions under pressure with professionalism and composure. - Collaborate with team members to enhance the overall customer experience. Requirements: ~Education: Graduates preferred. Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience. ~Excellent written and verbal communication skills. ~Ability to work graveyard shifts. ~Immediate joiners preferred. ~Working Conditions: ~Schedule: 5 days working with 2 rotational days off each week. ~Shifts: Graveyard shifts only. Note: No cab facilities. Interested Person may whatsapp resume at 7290012570

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International BPO Executive