International BPO Executive

1 - 31 years

2 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Nahru Nagar ahmedabad Job Type: Full-Time Shift: Night Shift / US Process Experience: 0.6 – 3 Years (International Voice Preferred) 💼 About the Role We are hiring International Customer Support Executives who can handle global customers with professionalism, clarity, and a positive attitude. Aapka role hoga customers ke calls, queries aur issues ko resolve karna, unhe best service provide karna, aur company ki reputation ko maintain rakhna. 🔧 Key Responsibilities Handle inbound & outbound international calls (US process) Assist customers with queries, troubleshooting, and information Maintain accurate customer records Meet daily/weekly performance KPIs Deliver professional, polite, and solution-oriented communication Coordinate with internal teams for customer issue resolution Follow process guidelines and quality standards 🧩 Required Skills Excellent English communication skills (verbal + written) Strong customer service attitude Ability to work in night shift Basic computer knowledge & typing skills Ability to handle pressure and multitask Prior international voice experience (preferred but not mandatory)

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