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AK Enterprises
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International Blended Process - UK Process

International Blended Process - UK Process

AK Enterprises

2 - 5 years

2 - 4 Lacs

Noida Delhi / NCR

Posted:3 months ago| Platform:

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Skills Required

International Chat Process uk blended process Spoken English International Voice Process UK Process Blended Process E-commerce Voice Process Customer Support Excellent Communication In English International Process International Voice International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide exceptional customer support through various channels (phone, email, chat) to resolve customer queries and concerns. Handle international voice process calls with a focus on providing timely resolutions and ensuring high levels of customer satisfaction. Utilize blended processes to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Analyze complex issues using problem-solving skills and decision-making abilities to escalate when necessary. Demonstrate strong communication skills both verbally and written to effectively address customers' needs. Desired Candidate Profile 2-5 years of experience in an International BPO environment handling customer support services. Proficiency in handling International Voice Process, International Chat Process, Blended Process, International Processes. Excellent problem-solving skills with ability to analyze complex issues quickly. Strong communication skills for effective interaction with customers over phone/email/chat.

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International Blended Process - UK Process