Intelligent Automation Manager

What You Will Do

•  Lead and own end-to-end lifecycle of Intelligent Automation capability, focusing heavily on the process discovery aspects to build IA pipeline like opportunity assessment, business case analysis, feasibility assessment and active engagement with stakeholders 
•  Drive roadshows around the Supply Chain organization to spread awareness around IA benefits 
•  Partner with cross-functional SMEs to develop automation business cases and establish KPIs to measure process improvements 
•  Gather, document, and analyze business requirements, process workflows, and data to identify areas for process improvement and automation 
•  Develop comprehensive business and functional requirements documentation 
•  Evaluate process complexity and support technical feasibility assessment 
•  Provide regular updates on assessment progress and potential road blockers 
•  Partner with the IT teams to deliver a stable and scalable fit-for-purpose IA solutions and provide inputs on refining existing implementation framework 
•  Serve as the primary point of escalation for production issues or other roadblocks faced during implementation of intelligent automation solutions 
• Review the work of analysts and external partners to ensure the highest quality of work; provide coaching, feedback, and mentorship to team members 

Required Qualifications

•  Bachelor of Science or Bachelor of Engineering at a minimum
•  Minimum of 8-10 years of business experience with at least 3-5 years of Supply Chain, Intelligent Automation, or relevant functional experience required. 
•  Prior consulting experience required
•  3-5 years of experience implementing automation capabilities, including robotics, workflow management, OCR, virtual agents, natural language processing, machine learning or emerging technologies
•  Experience delivering intelligent automation solutions, including discovery and requirements definition, solution architecture and design, development, testing, and production release

Desired Qualifications

•  At least one year of direct people management / leadership experience
•  Certification within RPA domain is highly preferred (e.g., UI Path)
•  Experience in implementing automation technologies within a CPG business environment is preferred. 
•  Understanding of process improvement methodologies including lean thinking, continuous improvement is preferred
•  Hands-on technical knowledge of data science platforms and software technology as it is applied to business process is required
•  Experience in working with Microsoft Azure stack is preferred
•  Experience with acquisitions and divestitures is a plus