8 Insurance Business Jobs

As a Quality Manager for Finance and Accounting (FnA) processes, your primary responsibility will be to oversee the end-to-end quality management for all aligned processes, both for new hires and day-to-day operations. Leading a team of Quality Analysts and leads, you will ensure that all deliverables are completed accurately and within the specified timeframes. Your role will involve devising a robust sampling strategy, calibration methods, ISO compliance, and handling customer complaints or incidents efficiently. It will be crucial to identify opportunities for continuous improvement projects to enhance process efficiency and overall business performance. You will also be leading or mentoring Six Sigma (DMAIC/8D), LEAN (VSM), and Kaizen projects within the FnA vertical. Acting as a change agent, you will collaborate with functional and vertical managers to drive acceptance of necessary changes. Defining SLAs and KPIs, baselining targets, and finalizing agreements with internal and external stakeholders will be key aspects of your role. Ensuring adherence to defined SLAs, maintaining compliance from a risk perspective, and driving metrics improvements are vital for the health of the processes. Your duties will extend to designing, developing, and delivering quality for FnA products and processes, particularly in the area of Insurance business. Compliance with Quality Standard Documents, Governance Plans, and other regulations is essential. You will lead quality-related activities, conduct calibrations with clients and internal teams, and implement risk and compliance practices. Encouraging the sharing of best practices, both internally and externally, and implementing them effectively will be part of your responsibilities. Driving customer satisfaction metrics such as VOC, CSAT, and NPS across the team and striving to maintain or improve scores will be crucial. You will be responsible for managing internal and client meetings, customer reviews, and stakeholder engagements. Moreover, creating and managing performance dashboards to track business and operational metrics clearly will be essential. Qualifications for this role include a B. Com or M. Com degree, along with Lean Six Sigma GB/BB certification.,

You will be responsible for driving the Insurance Business from your assigned Relationship/Channel partner in a specific area or zone. Your primary goal will be to convince the relationship managers so they can in turn persuade their customers to invest in Birla Sunlife Insurance. It will be crucial for you to provide all the necessary pre- and post-sales support and services to the relationship managers as well as to the clients. You will work closely with a dedicated team to ensure the success of the relationship. Your key objectives will not only include achieving the set targets but also focusing on maintaining a consistent growth in the business every quarter. This will require strategic planning, effective communication, and strong relationship management skills to drive the Insurance Business successfully in your designated area.,

The main purpose of this role is to drive Insurance Business from the assigned team. You will be responsible for ensuring all pre and post-sales support and services are provided to the clients along with the team. Your goal will not only be to achieve targets but also to ensure consistent business growth every quarter. One of the challenges of this role is working with an upcoming channel that is in the process of stabilization. You will need to dedicate efforts towards setting up the people, processes, and structure. Additionally, managing the high attrition rate of the front-line sales force and the limited availability of quality talent to drive Insurance Business from the assigned team will be crucial. Ensuring continuous pre and post-sales support and services to clients, achieving targets, and maintaining consistent business growth are key aspects of this role. The ideal candidate should have a minimum of 4-8 years of experience and hold a Graduate Diploma qualification.,

The primary responsibility is to drive Insurance Business from your assigned team and Orphan database across campaigns. It is crucial to provide pre and post sales support and services to the clients along with your team. The goal is not only to achieve the target but also to ensure consistent growth in the business every quarter. To be successful in this role, you must focus on driving adoption of Service to sales approach on the Orphan customer, implementing a differentiated and segmented approach to various campaigns, and managing attrition of the front line sales force due to limited availability of quality talent. Key Result Areas include: 1. Implementation of Loyalty Model - Maintain relationships with Orphan customers, upsell to customers assigned through various campaigns, ensure renewal collection, and AUM conservation of the assigned base. 2. Achieve Targets related to Premium and NOP - Allocate leads to team members, monitor and review performance on assigned topline and health parameters, guide them on the sales process, and actively participate in RnR activities. 3. Execute smooth function of sales and other processes - Communicate process changes or rules and regulations through training modules, ensure sales calls, issuance, and complaint handling are carried out smoothly. 4. Ensure relevant people are in the right place at the right time to maximize productivity - Allocate job responsibilities based on resource strengths, evaluate business unit opportunities, and set targets accordingly. 5. Execute the right method of business acquisition to obtain a profitable mix for the organization - Scrutinize business regularly, achieve persistency targets, and take corrective actions related to persistency and health. 6. Recruitment & Training - Ensure timely recruitment of teams, manage attrition within specified limits, and provide continuous on-the-job training for skill enhancement of team members.,

You will be responsible for ensuring timely financial closing and compliance with Generally Accepted Accounting Principles (GAAP) and financial reporting standards. Your key responsibilities will include managing intercompany reconciliation activities, such as reconciling balances, identifying and resolving discrepancies, and supporting financial reporting and cash balances. You will also play a crucial role in operational improvements, financial statements audits, and compliance requirements. In this role, you will help scale up the accounting operations by documenting processes and systems, as well as assisting in implementing, documenting, and testing related controls and policies. You will be tasked with preparing financial statements, including balance sheets, income statements, and cash flow statements, to ensure accuracy and compliance with accounting principles. As part of your duties, you will manage month-end close processes by establishing close calendars and deadlines, as well as reviewing journal entries and balance sheet reconciliations. You will also provide support for interim and annual financial audits conducted by external auditors, working with departments external to accounting to ensure the integrity of accounting controls, processes, and procedures. Additionally, you will be involved in special projects as assigned by management and participate in the integration of acquired companies. Collaboration with various leaders in the Finance, Accounting, and Capital Markets departments, as well as other teams across the organization, will be essential to ensure financial compliance with US GAAP. You will also assist the controller with cash flow related tasks and prepare individual account and financial statement line-item variance analysis for review with management on a monthly basis. To be successful in this role, you should ideally hold a CA and MBA from a reputed management institution and possess at least 12 years of accounting experience. Previous experience working in an MNC or a top-tier management consulting organization is preferred. Essential skills include expertise in Accounting (GAAP & IFRS), month-end closing and analysis, financial statements and reporting, and knowledge of the insurance business. While not mandatory, it would be advantageous to have high technical proficiency in MS Excel, PowerPoint, and Power BI. Preference will be given to candidates with experience using Accounting ERP systems.,

As an employee of Aditya Birla Sunlife Insurance, you will be assigned to specific branches based on the assigned geography. Your main responsibility will be to generate insurance business through walk-in customers and leads provided by the branch staff. You will focus on generating business for the assigned branch in the designated geography, catering to both new and existing customers. Your role will include supporting branch profitability by selling ABSLI Insurance products through various acquisition channels within the catchment area. It will be crucial to achieve the monthly sales targets set for you. Additionally, you will be responsible for addressing customer complaints promptly within the specified turnaround time while ensuring the delivery of high-quality customer service. Building a professional relationship with the Branch Manager and other branch employees is essential for success in this role. In an open architecture scenario, establishing strong relationships with Banca partners is equally important. You will be expected to handle bank customers" requirements efficiently while staying informed about insurance and bank products. Effective communication regarding product changes, process modifications, or regulatory updates will be vital. Providing necessary support in sales, service, and complaint handling processes is also part of your responsibilities. Your attitude and skill set should reflect self-presentation, strong communication, convincing abilities, relationship management skills, excellent customer handling, and goal orientation. Your resilience and commitment to achieving desired outcomes will be key to excelling in this role.,

As an Insurance Business Development Manager at Aditya Birla Sunlife Insurance, your primary objective is to drive insurance business within your assigned relationship or channel partner in a specific area or zone. Your role involves persuading these relationships to encourage their customers to invest in Birla Sunlife Insurance products. It is essential to provide comprehensive pre and post-sales support and services to both the relationship partners and clients, working closely with a dedicated team. Your focus should not only be on achieving set targets but also on ensuring consistent business growth quarter by quarter. You will be a part of the Aditya Birla Sunlife Insurance team and will be aligned with specific bank branches based on the designated geographical area. Your main responsibility will be to generate insurance business through various channels such as bank branches, walk-in customers, and leads provided by the branch staff. This includes catering to both new and existing customers of the assigned branch within the defined geography. Your efforts should contribute to enhancing branch profitability by promoting ABSLI insurance products through different acquisition channels within the catchment area. Meeting monthly sales targets for metrics like New Business Premium, First Year Premium, persistency, and addressing customer complaints promptly are crucial aspects of your role. Resolving customer complaints within specified turnaround times and ensuring high-quality customer service are key expectations. Building strong professional relationships with the Branch Manager and employees is essential for successful collaboration. In an open architecture scenario, establishing robust relationships with Banca partners is critical. Your key expectations include addressing bank customers" requirements with top-notch services and product offerings, staying updated on insurance and bank products knowledge, and managing relationships at all levels effectively to achieve desired outcomes. Additionally, you are expected to communicate any product changes, process modifications, or regulatory updates promptly to Banca Partners through various training modules. Your support in sales activities, service delivery, and complaint resolution is vital for the overall success of the business. The ideal candidate for this role should possess a minimum of 4-8 years of relevant experience and hold a graduate qualification.,

Position Manager/ Chief Manager Grievance Management Location Goregaon Mumbai Reporting to Head Customer Service and Central Operation Specific Responsibilities Manage and reduce overall complaint ratio Analyse process gaps and fix it through process reengineering to reduce misseling and non-misseling complaints Drive digital solution and adoption Drive customer satisfaction score at all touch points Do benchmarking across the industry and bring best practices Own and publish regulatory and board reporting Work with cross functional team Manage process audit Manage team and reduce attrition Key Performance Indicators Complaint Ration CSAT Fatal Error Process automation Attrition % Key Inter-relationships Internal Operations Team IT Team Distribution team Call Centre Team Training Team HO support Team Branch ops team External Customer Vendor Qualification Graduate/MBA Six Sigma Yellow or Green Belt (preferred) Technical Competencies Knowledge of Insurance Business & Operation process Analytical bent of mind to arrive at meaningful insights Excel and Power-point proficiency Behavioural Competencies Execution Skills Process Driven Stakeholder management High degree of comfort with continuous change Experience 10-12 years of Experience in Insurance industry Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday Performance bonus Application Question(s): How many years of insurance industry experience do you have Education: Bachelor's (Preferred) Experience: Insurance: 5 years (Required) Grievance management: 5 years (Required) Location: Mumbai, Maharashtra (Preferred) Work Location: In person Speak with the employer +91 8433056671,