Inside Sales Representative (IT Infrastructure & Cybersecurity Solutions)

We’re looking for an energetic and confident Inside Sales Representative to be the voice of Provision Technologies. This role involves lead generation, prospect qualification, customer engagement, and appointment setting for our Business Development team. You’ll be responsible for identifying new business opportunities, nurturing customer relationships, and supporting the sales pipeline — all from our Kolkata office.

Key Responsibilities

• Research and identify potential customers through databases, inbound leads (IndiaMART, email campaigns, referrals), and online platforms.

• Make outbound calls and send emails to introduce Provision’s IT Infrastructure, Cybersecurity, and Managed Services offerings.

• Qualify leads using BANT framework (Budget, Authority, Need, Timeline).
• Schedule customer meetings or online demos for the Business Development Manager.
• Maintain detailed lead activity in CRM and ensure timely follow-ups.
• Coordinate with OEMs, distributors, and internal technical teams for proposal preparation.
• Support renewal quotations and follow-up with assigned customers.

Key Skills & Requirements

• Excellent verbal and written communication in English, Hindi, and Bengali.

• Confident phone presence and ability to engage decision-makers professionally.

• Basic understanding of IT products (firewalls, endpoint security, backup, etc.).

• Experience with CRM tools and structured lead tracking.

• Strong listening, objection handling, and follow-up discipline.

• Self-motivated, well-organized, and able to work under limited supervision.

Preferred Candidate Profile

• Age Range: 23–30 years.
• Female candidates are encouraged to apply.
• Graduate (any stream) — B.Com / BBA / BA / B.Sc preferred.
• Minimum 1 year of experience in Inside Sales or Lead Generation within the IT industry is mandatory (IT System Integrators, IT Solution Providers, or OEM Channel Partners).
• Applicants from non-IT backgrounds (e.g., insurance, banking, education, FMCG, BPO) will not be considered.
• Understanding of IT partner ecosystem (OEM–Distributor–Partner–Customer chain) will be a strong advantage.

What We Offer

• Competitive salary with performance incentives.

• Comprehensive training on IT products and sales processes.

• Opportunity to grow into Business Development or Account Management roles.

• Collaborative, growth-driven work environment.