Inside Sales Executive

About Us:

Hashtagsteel is India’s first e-commerce marketplace revolutionizing the steel industry with innovation and convenience. We simplify steel buying and selling by connecting suppliers, distributors, fabricators, and contractors through a transparent, tech-enabled platform. Our mission is to modernize steel procurement and create a reliable, accessible, and fast commerce ecosystem for businesses across the country.

Job Overview:

We are seeking a motivated and energetic Inside Sales Executive/ Customer Relationship Executive to join our e-commerce team. The role involves handling inbound and outbound calls, converting leads into sales, assisting customers with product inquiries, and maintaining strong relationships to drive revenue growth. Candidate should be able to speak English and Kannada / Hindi fluently.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products and services.

• Handle inbound calls, respond to customer queries, and provide detailed product information.

• Convert leads into sales by explaining product features, price and benefits.

• Maintain accurate records of customer interactions, sales, and follow-ups.

• Build and maintain positive relationships with customers to encourage repeat business.

• Meet and exceed monthly sales targets.

• Candidate should be fluent in speaking English and any one regional language

(Kannada / Hindi).

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person