Inside Sales Executive

Job Title: Inside Sales Executive

Experience: 13 years Location: HSR, Bangalore Company: BabyMD The Childrens Clinic

About BabyMD

BabyMD is a fast-growing pediatric healthcare chain dedicated to holistic, child-centric care. We combine expert pediatric, therapy and developmental services to support children and their families with compassion, expertise and convenience.

Role Overview

We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence.

This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages — all handled from the office.

The position comes with attractive performance-based incentives for meeting sales and service targets.

Key Responsibilities

Sales & Customer AcquisitionRole & responsibilities

• Engage with parents and new leads to promote BabyMD’s services and vaccination packages.
• Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales.
• Maintain lead trackers, follow-ups and CRM updates for all new prospects.

Customer Retention & Service:

• Ensure an excellent parent experience from first inquiry to ongoing care.
• Build and maintain long-term relationships with existing parents to drive repeat visits.
• Collect and act on parent feedback to continuously improve service quality.
• Coordinate with the operations and clinical teams for smooth scheduling and follow-ups.

Customer Support:

• Manage daily appointment bookings and scheduling between parents and doctors.
• Assist with billing, payments and administrative support.
• Prepare and share daily/weekly sales and service performance reports.

Requirements

• Bachelor’s degree in any field.
• 1–3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred).
• Excellent communication and interpersonal skills.
• Strong organizational, negotiation and follow-up abilities.
• Comfortable working from the office.
• Energetic, target-oriented and passionate about working with families and children.

What We Offer

• Competitive salary with attractive performance incentives.
• Opportunity to work with a rapidly growing pediatric brand.
• Training and development in healthcare marketing and operations.
• Supportive, collaborative and growth-driven work culture.